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Shipping rates by region...

Hello,

I am based in Canada and plan on printing orders locally and shipping them myself.

Most of my sales will be in Canada, and I would like to lower the shipping charges for Canadian customers but the shipping tables seem configured only for USA.

I see that I can change percentages on the shipping table, but this seems to affect all regions. Is there any way I can for example, take 30% off from shipping to Canada and add 30% to USA destinations? I've had friends and neighbors almost order, but they have been put off by the shipping charges - and paid me directly, which is fine, but.... not ideal for those who don't contact me or for the actual use of fotomoto.

Any solutions?

Thanks,
Nathaniel
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  • Derek (Official Rep) June 29, 2016 05:20
    Hi Nathaniel,

    Thank you for your post and email on the same subject. We've already replied to the email, but will reply here again for the benefit of anyone reading the post.

    It's only possible to set the percentage of shipping charged globally across all regions as explained in http://support.fotomoto.com/customer/....

    What some customers have done is to discount the shipping a bit, but then add in a bit extra margin on the print and other item sales prices to adjust, so hopefully the final price and profit balances out to be workable for you and your customers regardless of where orders originate from.

    I hope that helps and kind regards,
    Derek
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  • Understood... Though the problem is that I don't really want to discount for USA, but I do for Canada.

    Would be nice to have the shipping tables be a little more customizeable....

    We'll see what happens.

    Thanks.
    • Derek (Official Rep) June 30, 2016 05:50
      Hi Nathaniel,

      Thank you for the update, and yes - I'm understanding that you'd only like to discount orders for Canada...it's just that it's not currently possible.

      That said, we can consider this a feature request, and I'll change this thread in to an "Idea" post so others can "vote" for the idea as they see fit. The more people that vote for a given idea, the more likely we are to implement that functionality in the future.

      I hope that helps and kind regards,
      Derek
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