I’m frustrated

Square space 6 - Problems with adding Buy Button

Hi,

I am trying to insert foto moto into my square space page, wexley template, but i cannot get the buy buttons to show up. I have inserted the script code into the footer of my square space page but nothing appears.

Any help would be much appreciated.

Thanks

Jon
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  • Derek (Official Rep) October 01, 2012 20:14
    Hi Jon,

    First let me point you to How do I install Fotomoto on Squarespace 6? see the important notes section, then see the Squarespace to make sure you've got everything set up correctly.

    Next, note that we have been working on our support for Squarespace 6 templates, especially the gallery support - we are hoping to have "grid" and "slideshow" style galleries working on most templates soon - in the meantime we appreciate your patience, and I'll update this thread when I have news for you.

    Kind regards,
    Derek
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  • Hi Derek,

    I tried the instructions on this link before with no luck.

    Is there a template that definately works with foto moto.

    Thanks for your help

    Jon
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  • I’m frustrated
    +1 on Jon Pick's problem. I just dumped Smugmug due to their unreasonable price increases, and am using the Squarespace/Avenue template. Used to use Fotomoto with my old Wordpress site before Smugmug, and figured I give it another chance now that I am back on a 'standalone' site...

    Looks like this is still not quite ready for prime time - might as well just use my Paypal merchant account directly, linking to my pictures manually. Oh well.
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  • Derek (Official Rep) October 02, 2012 03:46
    Hi Jon,

    There are several changes that were made in Squarespace 6, including new photo galleries. The issue here is not so much about which template you use, but more about the gallery itself. Fotomoto currently works with images shown alone on a page, but if they're shown in a gallery there may be issues until we've released our updated support for Squarespace. This should happen sooner rather than later - hopefully in the next few weeks.

    Alain, I am guessing the same issue might apply to you here, but I can't be sure without seeing your site. Would you mind posting your URL and showing us where the Buy Buttons aren't appearing as expected? Feel free to email us if you prefer.

    Thanks and kind regards,
    Derek
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  • Ok so I have found a way to use foto moto with square space 6;

    Firstly I created a new page called "Buy Prints". In here I click "add block' clicked "images" and inserted the image I wanted.

    Then I clicked "add block" again and this time clicked "space". This creates a space big enough underneath the image to allow the fotomoto "buy" buttons to appear underneath the images. I then repeated these steps for multiple images.

    NB* If you then click on the preview button to preview your site the foto moto buy buttons will not appear. This is because if you are logged into square space as an administrator it will not appear. So what I did was opened another tab in my web browser and just put in the URL for my site and hey presto....the foto moto buttons are there!

    Its not ideal but it does work and does allow me to carry on an launch my site and then change it once this gets sorted out officially.

    I am using the Wexley template but I am sure this would work for the other templates too, providing they are not full screen images.

    Hope that helps somebody else out.
    • Hmm. That's ok for a few individual images, but I don't think it works for albums.

      Then I thought... I wonder... So changed my 4-images/row to 2 images/row - and it does seem to let the code load; however it sits over the image rather than below. 4 images/row didn't work.

      I also had to disable ecards in the store to prevent these from spanning to the next image, and I've changed the link colour to FFFFFF to make them show up better on IE.

      I'm using the Wells template.

      http://andy.bryant.name/store
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  • Derek (Official Rep) October 03, 2012 18:15
    Hi all,

    Jon, thank you for posting your solution here. This makes perfect sense, as Fotomoto does currently work with single-image blocks - there just needs to be enough space underneath each image to show the Buy Buttons.

    Andy, you are also correct - "gallery" blocks are where we're seeing incompatibilities, so Fotomoto most likely won't work as expected in the gallery views.

    As mentioned, we have been working on solutions for these issues, and are now in contact with Squarespace to address these issues and do whatever we can to make the two services work together seamlessly. Again we appreciate your patience while we work on this, and while I can't promise an ETA for a complete fix, I can tell you that it's a high priority for us and is actively being worked on.

    Thank again for your feedback here and kind regards,
    Derek
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  • Hi Andy,

    Yeh you are right, it def doesnt work with the Gallery and it will only work if you have a single image stacked on top of another. 2 pics or more side by side doesnt work...I tried this too :(

    Just going to have to make do for now until the problem gets fixed.

    Like your pictures by the way.

    Cheers
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  • Derek (Official Rep) July 13, 2016 07:33
    Hi all,

    Just a quick update here that we have released updated support for Squarespace, and Fotomoto should now work nicely with any of the themes below (including Wexley), using any type of Squarespace gallery (except for the "Carousel" type).

    Adirondack
    Avenue
    Aviator
    Bedford
    Five
    Forte
    Marquee
    Native
    Wells
    Wexley

    For updated instructions on how to install Fotomoto, please see How do I install Fotomoto on Squarespace? and if you have any trouble, please send us an email and be sure to include the URL of your website.

    I hope that helps and kind regards,
    Derek
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