Working with a new test site

Hi Derek:

I signed up for the basic Fotomoto account, linked to my http://www.horowitzphoto.com site, e mail ted@horowitzphoto.com

I have just set up another site http://www.thphotoart.com which is not up yet, but the domain name is secured.

The thphotoart.com site would be my primary site to use Fotomoto. Does it have to be live to set up Fotomoto? (will be in 2 weeks or so). The e mail address associated with the new site will be the same as for my original site horowitzphoto.com

Can I have Fotomoto be present on both sites? There is only one e mail to use: ted@horowitzphoto.com

Any suggestions?

Also, if someone wants a large print, and the file online is small, would you contact me for the larger file?

Thanks for your help.

Ted
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  • Derek (Official Rep) March 21, 2018 18:54
    Hi Ted,

    Thanks for your post. I think I've already responded to your support email on the same subject, but here's the reply for anyone else reading along...

    OK, so if thphotoart.com will be your "main" domain, you'll want to set up a Fotomoto account for that domain. Each Fotomoto account has a "primary" site URL, which does show in a few customer-facing places, so that's why you'll want an account specifically for it, but please read on before setting that up.

    As for Fotomoto working on thphotoart.com, yes - the site would have to be on a live (not local) server for Fotomoto to work, but your site could be temporarily password-protected to prevent anyone from seeing it until it's ready.

    Next, you have two options on how to use Fotomoto on two sites:

    1. You can have two completely separate accounts on the Free plan. The advantage of going this way is that there are no monthly charges, but each site has to be managed separately (two different logins, different email addresses, etc.). Note that you'd have to have a 2nd email address to use for the 2nd account login as email addresses are unique to accounts in Fotomoto. One other option would be to use a "+" in your email address if your email provider supports that...so you could use something like "ted+number2@horowitzphoto.com" and all emails would go to the same place.

    2. You can have two "stores" (accounts) on the Pro Plus plan (see http://www.fotomoto.com/home/pricing). The benefit here is that there's only one login, all of the accounting rolls up to one place, so ongoing use is easier. Plus you have the advantages of the Pro Plus plan - please see http://support.fotomoto.com/customer/... for more info.

    Last, about making prints from the files, we need a high resolution file only when an order comes in - for the details on how this works please see http://support.fotomoto.com/customer/...

    I hope that helps and if I can assist with anything else just let me know!

    Kind regards,
    Derek
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  • Derek (Official Rep) March 21, 2018 20:38
    You're very welcome Ted!

    Kind regards,
    Derek
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