I’m frustrated

How to change a password even though I can't access my email?

How do I change my password when I can no longer access the email address associated with the account? I made my account back in freshman year, and have since then changed schools, but since I had Firefox remember my password there was no need for me to really think about it. I just got a new computer and I'm trying to re-install everything and the password that I normally use for everything isn't working. I sent out a 'Forgot Password' request, but I can no longer log into my old school's email address to get to the email.
5 people have
this question
+1
Reply
  • Hi Lyndsey, sorry for the delay in responding--it's been a busy month!

    Right now the only two ways to access an Xmarks account is via username and password, or else by having access to the email address the account is registered under.

    If you no longer have either of those, your best option is to simply create a new Xmarks account.

    One other possibility is if you have access to your old computer still, the password will be stored in the browser, and you can retrieve it there. For details on that, check out our old Foxmarks FAQ here.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated

  • I hear you!...It's very frustrating to have gotten so use to Xmark filling in all my passwords for me. ~ After my PC crashed, I reinstalled Firefox..I can't remember
    what my email account password is, nor remember what I oringinally used to set up my Xmark acc. with... I had countless hours into research, and saved many months worth of personal bookmarks, and they're gone too...
    It just doesn't seem fair somehow... Really!
    There really needs to be some positive feedback line for "help" with such problems as this! Or at least an additional feature for recovery of password, as I do remember my email address associated with my Xmark account, or at least the one that I was using over the last 1 1/2 yrs...As I haven't been able to get any help over the last week of "trying" to sign into my email account nor my Xmark account.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated

  • I’m EXTREMELY FRUSTRATED
    EXTREMELY FRUSTRATING! DITTO from the last two comments above. I have used your service for YEARS, YES YEARS and I am now using it on a completely different computer have all new emails and domains.

    It would be great to have a fix for this right away. I have THOUSANDS UPON THOUSANDS of Links all lost and locked away in your system. Please find a fix for this and send me a notification - interneto2323-at-gmail.

    Thank you, Anthony
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated

  • I’m frustrated
    I am disgusted with the whole process and not getting any help is frustrating because Comcast itself is frustrating!! No help from them!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated

  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated