iheartradio keeps buffering won't play

  • Problem
  • Updated 1 year ago
Downloaded iheartradio to my iphone and my husband's new itouch. Works intermittently on the iphone, not at all on itouch. Keeps saying it's buffering. Streaming to my laptop works fine on the same network. Any idea where I can find some troubleshooting help?
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  • happy

Posted 7 years ago

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They have a whole website that is dedicated to FAQ and problem solving issues: http://www.iheartmusic.com/cc-common/...
I would also recommend following them on twitter: (www.twitter.com/iheartradio_com). They answer many questions on that too!

Good luck!
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5bluestars

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Here is somewhat of a technical solution
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Joe Creekmore

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My iphone keeps buffering and will not play music. Is it my phone or is it iheartradio can not play on iphones?
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Thomas A. Byrne

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I just powered off my phone and it worked when I turned it on again.
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Peggy Bonner Mulvey

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I did what Thomas Byrne said with turning my phone off and on again. I waited a couple of min with it off. White knuckling it all the way, lol. It worked great! Thanks Thomas!
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Pam Chowning

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Out of the blue for the past two weeks iHeart Radio will not stop buffering. I have powered down the iPad twice. It works great on iPhone. The topics on iHeart Help do not address this problem. I also emailed them over a week ago and no reply. Can someone please help?