Stuck Button Error Code 68 on Affinity - Again

  • Question
  • Updated 5 years ago
I have worked for two days trying to clear the E68 Error Code on my new Frigidaire Affinity Dryer. Took lint holder out and cleared lint from terminals (both sides) of the Moisture sensor, and removed and inspected Control board and buttons with nothing unusual noted. E68 code returned after about 20 sec unless I unplugged dryer for several hours - then I got possibly 15 minutes of Drying before code returned. Otherwise, I could not remove code or trouble shoot using the dial/buttons per the Dryer Manual.

There obviously should be an OEM Bulletin issued to address the factory fix and temporary measures to take until final fix is implimented. Is it possible that someone has discovered an easy fix? Is there a factory recall planned?

Wife is furious because of the wet clothes mildewing in the matching side loading washer. I sent Chris Polk an e-mail directly to him with detailed contact info, and awaiting response.

Also, you web site does not allow a selection of the product to complain about. This is Model LEQ6000ESO, along with many other Electrolux models with this Control Board: EL1346012A.

Rick
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Rick Mooney

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  • disappointed, mad

Posted 5 years ago

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Steve

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Wife says the dryer has been giving the E68 code for months and the back of dryer gets very hot. She has been "tricking" it by unplugging and finding a setting that will work for awhile before the code reappears and shuts it down. I've cleaned the contacts by the lint pickup to no avail. And searching the internet I see a lot of similar complaints. Obviously this is not a quality appliance, to put it mildly.
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Rick Mooney

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Chris Polk agreed that Electrolux would replace the board after an approved service rep troubleshot the problem - but I had to pay for the labor (~$100). I suspect the problem involves the moisture sensor part of the circuit with moisture on the panel (not inside the drum) near or at the associated microswitch which is mounted on the control panel. The service rep said that sometimes a hair dryer blown on the panel would sometimes clear the code (although I did not try this). The replacement panel is working - so far.
Rick
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Steve

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Thanks, I will contact Chris and a repairman to see if we can get it fixed. Sure seems like we were sold a lemon.