I just read an article about you on http://www.killerstartups.com/Web-App... and checked it out - cool stuff! That's a brilliant and convenient service to shorten the URLs for users =]
My mail may seem a little spammy, but if you need a system to handle your support requests, give Zendesk a try, and let me know if I can help you in any regard.
The first 30-days are free, but if you need longer please just contact me.
Love Your Help Desk
Australia 03 9016 9285 ‧ Hong Kong 8192 7785 ‧ Denmark 3695 9685
United Kingdom: 0208 133 2385 ‧ United States 415-830-3785
‧ Professional-grade hosted help desk for Web 2.0. No downloads. No install. No worries.
‧ Elegant, beautifully simple and 100% brandable - Designed for you to look your best.
‧ Completes the CRM life cycle - Embrace customer feedback.
‧ Works in IT. Works for customers. $19 month/agent.
Help get this topic noticed by sharing it on Twitter, Facebook, or email.
EMPLOYEE0Thanks. Thanks for the offer. Support is pretty light for Go2.me so far. I'm using this combination of GetSatisfaction, and Google Code Issue tracker.
I was thinking about UserVoice to accept feature suggestions directly on the site (with their on-page widget).