I’m sad

GamerDNA Verified Trophy images not displaying!?

Pretty much since GamerDNA started showing Verified Trophies won in games, the actual trophy image does not display. It did work at first, but after a few days, the trophy image stopped working and has not worked since. If I'm not making this very clear, look at the screen grab I took of that section of the web page that shows my Verified Trophies won in Quantum of Solace during one gameplay event. This happens in EVERY game I play though and every Verified Trophy that is displayed on a gameplay event.
It happens with EVERY SINGLE GAME I get trophies in! :(
I have added an image to my profile (LuckyLuxy) showing this problem, via a screen grab.
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  • I’m frustrated
    I appreciate that PSN trophies on GamerDNA is still a new feature, but have not heard anything about this problem, it has been happening now for a few weeks and it was bugging me, so decided to ask what is going on!!?
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  • Hey Spencer,

    We're looking into this today/tomorrow. From what I'm told we should have a lot of this fixed tomorrow (Thursday).

    The problem happened when Sony changed the identification numbers for all their games weekend before last, making it so we needed to re-link all the games to their new ID numbers. This is a bit of a process, and is being taken care of now.

    Thanks for your patience and understanding!
    -Sam
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  • I’m undecided
    Thanks for the informative reply Sam, I greatly appreciate you explaining the situation to me.
    One last thing, then I will leave you good people at GamerDNA alone to get on with your work! Is there any news on my inFamous problem being sorted out? I mentioned it via Twitter and got a reply about six days ago saying it should be fixed by Tuesday, it wasn't, so was wondering what was happening there? The problem basically was that, while I was getting my trophies in other games automatically picked up by GamerDNA, my last 2 or 3 gameplays of inFamous, where I finished the game and got a LOT of trophies in the process, was not being picked up at all, and still has not been picked up. I had to manually post these events, but in doing so, my trophies are still not showing.
    Thanks for your help Sam, I look forward to your reply.
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    Hi Spencer,

    This should be fixed as of today. If it isn't please let us know.

    Basically what happened was Sony changed their Trophy images in the back end, as well as the ID numbers for the games in the back end...and it broke a lot of things for us. It took us some time to rectify the issue, and your reports definitely helped us find some of the bugs.

    If you have any more problems with the PSN integration, please report them on this website (http://feedback.gamerDNA.com). It is the best way to get a hold of us :)

    Thanks!
    -Sam
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  • I’m happy
    Hi Sam,

    Thanks a lot for the information.

    I will check the trophy images soon and also my inFamous game events to see if the trophies have turned up.

    I'm glad I actually helped you sort some bugs out, the last thing I want to do is be a nuisance, but I am very impatient and I just want the site to be the best!

    I hope you have a great weekend!

    Cheers,
    Spencer
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  • I’m thankful
    A quick update Sam, I have just checked and all the trophy images are working great AND my inFamous trophies are finally all on my game play events!! Thanks Sam, I'm a happy GamerDNAer!!!!!
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