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Hi,
I (as a domain administrator) have added and authorized gantter to be used in our Google Apps domain (companyname.com) via the Google Marketplace, however we are seeing a few issues with this
1. Every time any user (me included) navigates to https://app.gantter.com/GoogleAppsLog... to access the gantter we get a screen asking for granting permission to access google drive data etc. This is at the very best annoying...
2. Sharing a document between users in the domain does not work. If I make and save a gantter document other users in our domain can see it if they do "Open from Google drive", they also see it in the Google drive window with sharing permission looking ok (they have full permission to said document), however trying to open the document fail with an error indicating insufficient permission.
Based on other similar problem reports, we have tried to log out of all accounts (people using multiple accounts at once etc), clear all caches, restart web browser and then try again, but no difference.
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I’m
sad
Permission problems with gantter in Google Apps domain
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I’m
frustrated
I have the same issue with our Google Apps.Comment
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I’m
disappointed
Anything new on that?
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Time Gantter people took a look at this!!
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I’m
annoyed
We have the same here ...
Trying to move to something a bit more cloud based - and Gantter looks a go- but...
These related permissions problem:
When you start you need to authorise - every time!
When you reload a URL after a reboot- it says "don't have permissions for google drive" and when you go to "login using Google Drive or Gmail" it just hangs and doesn't authenticate.
These are minor annoyances for me- but I know they will be stop issues for a number of the team converting to Gantter -
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Same issue for me. It seems like the app doesn't recognize that it's hosted on Google Apps, but runs on smartapp.com instead maybe? It's a showstopper for me. -
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I’m
Disappointed and frustrated
Has anything happened on this at al?
I cannot share Gannter in my team and we are using Google Apps too.
Isn't time to give up and find something else?
Real shame if it is.
Steve -
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Wish I would've read this before I actually started on a project. Can't share.
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We are having the same issue here. I noticed that the project is called Gantter.com for Google Drive but in Apps it is called Gantter Project. I wonder if the Drive part of it is not being enabled (I am not seeing it on the app list when I search either)
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EMPLOYEE
1Nathan,
We will be releasing a new version of Gantter for Google Apps in the next few weeks. It will address most of the issues reported - fixing single sign on, automatically installing the drive app for domain users, adding calendar integration.
I'll post to the forum when the release is available.
Jeremy -
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I’m
indifferent
Ok same problem here - waiting on the updated release Ganter guys - please advise thanks -
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If a gantter project is shared to an external user on another google apps why are they asked to have their domain admin install the apps to their domain rather than just use their google login?
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Duncan,
This isn't the typical case. I assume what is happening here is that the other Google Apps domain admin has set a policy that users can not install 3rd party Google Drive apps. As we need to use the Drive API to open the file, the user will need to have the app installed for him by his admin.
Jeremy -
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Jeremy,
A couple of years ago, I added Gantter to our Google Apps domain as the admin. But when users try to get in to it thru the User Hub in our GApps, they are prompted to log in. Why - I added it to the domain, why are domain users, already logged in to access Gmail, being asked to log in when accessed from the User Hub?
Do I need to reinstall it in the GApps CPanel?
Jay -
