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Connection problem

Hi. I can't seem to load a .csv file onto my offline tool. This is the first time I'm using it. I keep getting this message:
Sorry, you've discovered a problem in our software that we didn't fix yet. Please help us by reporting it on https://getsatisfaction.com/gapminder. Include the current link from the address line above, steps you've been taking before you encountered the problem, your OS and browser and the error message that comes below.
Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) app/2.3.0 Chrome/56.0.2924.87 Electron/1.6.11 Safari/537.36
A problem occurred while loading the data for your chart. This may happen if internet connection disappeared. Make sure you have a good one and try again.

There is no "line" that I can see at the top of the window
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