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Gapminder Offline tool is taking lots of time to load the chart?

Hi,

I am trying to plot a bubble chart using my data. However, it is taking lots of time to load the chart. May you please help me understand why is it behaving like this?

Thank you for your time and support.

Regards,
Nikita
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  • Hi Nikita,

    Thanks for asking us.

    If I understand correctly you are trying to create a new bubblechart in Gapminder Tools Offline using your own data, from a csv file. However, it takes a long time for it to load. Is that correct?

    Does it ever finish loading and if it does, does it show you the correct data then? Could you share the file you are trying to load so we can test it ourselves (you can email me at jasper@gapminder.org)? Which version of the application do you use?

    If you can answer the above questions it will be a lot easier for us to help you.

    Best regards,
    Jasper / Gapminder Foundation
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  • Hi Jasper,

    Hope you are doing well.

    Thank you for your reply.

    You have understood the problem right.

    It never loads the data, it just shows me that it is working on it. (screenshot of the same below)


    I have sent you email with my excel file which I am using to load in Gapminder offline tool.

    I think I am running Gapminder version 2.3.0.

    Please let me know in case any further information is required from my end.

    Thank you for your time and support.

    Regards,
    Nikita
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