Faqs large

FAQs

Conversations

Recent Conversations
Conversations 1 - 15 of 40
Photo of Tashina
How to Unsubscribe from Community Emails
One of the most common questions we get asked here in the Get Satisfaction customer community is, "How can I unsubscribe from email notif...
  • 3 me toos
  • 3 replies
  • Article
Photo of Michael Hess
Adding Google Tag Manager to GetSatisfaction
Hi We recently switched to the new responsive interface and lost our support for Google Tag Manager.  It seems there is no longer an opt...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of FAQ
How do I find conversations that have been archived or removed in Manage Workspace?
To find conversations that have been archived or removed from your community, hover over the orange conversation icon on the top left sid...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Todd Harris
Why does "the token URL has not been whitelisted" message display when trying to signup or log in?
I keep getting The token URL or xdReceiver has not been whitelisted when trying to sign up from FB, google and twitter. Whats up?
  • 40 me toos
  • 90 replies
  • Question
  • Answered
Photo of Amy Muller
How does Search work in Get Satisfaction?
  • 24 me toos
  • 23 replies
  • Question
  • Answered
Photo of Tashina
What should I do if I have duplicate accounts?
If you've ended up with multiple Get Satisfaction profiles and would like to consolidate the two, our team can help you out! Unfortunat...
  • 2 me toos
  • 0 replies
  • Article
Photo of Hayden, Arcelia
The phone number listed rings to Sprinker
When dialing 877-339-3997 the answering reply is for a company called Sprinker. However your contact page lists this as your phone number...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of KevinR
Which languages do you support?
I'm interested in a number of localized communities.
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Tanya
Blocking Spam
We have recently had a lot of questions in regards to Spam come up and we all feel like this sad Panda below on this topic: Unfortu...
  • 1 me too
  • 0 replies
  • Article
Photo of Megan Singh
Is it possible to disable the welcome message within the community?
The button within the Welcome Message requires users to Login in order to start using the community. While this can be ignored, it is ver...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Lorissa
How do I delete a community members account?
I have a person who would like to have their account on our community deleted and she was not able to do this herself. Can I delete her a...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Roderick Vincent
why don't you offer free plan any more? I would like to run get satisfaction on my own server
Hello! Your work looks awesome! I want to create a forum but I don't have so much budget to afford paid plan. Just curious why don't yo...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of FAQ
How do I mark an Employee reply as an "Official Response"
Community employees with a Management Seat on their account have the ability to mark any employee reply in the community as an "Official ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Paul
Conversation quality tracking
Is there currently a way in get satisfaction to do a bit of quality tracking on topics.  Like for example if we have an FAQ posted, is th...
  • 4 me toos
  • 3 replies
  • Question
  • Answered
Photo of Karen Small
Is there a way to post a draft article only to the members managing the community?
I would like to write and save an article without publishing it to the whole community, i.e. a draft post. Is this possible?
  • 2 me toos
  • 3 replies
  • Question
  • Answered