Badgeville integration with Get Satisfaction

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  • Updated 3 years ago
We are excited to announce that Badgeville has made available an easy to implement integration product that new and existing Get Satisfaction customers can use to bring Badgeville features to their community. Badgeville put together a handy integrations doc that is referenced in the embedded file below. This integration does require the use of the full customizations feature on Get Satisfaction, therefore you will need to be on any of our Enterprise plans or the newly launched Small Business Pro offering.

You can also download the PDF here: Badgeville - Get Satisfaction Integration

Once implemented you'll see a leaderboard module on the right hand side of your community homepage:

Each user will see their personal achievements in the profile bar at the top of the page:

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Caty, Alum

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Posted 4 years ago

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Joshua Lynch

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Is the Badgeville integration available with the new community app?

If not, are there any plans for rewarding community members for key behaviors like completing their profile, starting topics, replying to topics, commenting and liking? 
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Steven Pal, Alum

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@Josh - The Badgeville integration isn't currently available with the new community app and we don't have any short-term plans to enable that.  However, we have been making some recent progress on introducing reputation and feedback features into the experience.  We just released a change to the new community app this week to expose user reputation (in the form of post count and like count) next to a user's name and avatar on replies.  You can learn more about that change here.  We've definitely talked about more features along these lines, but I don't have specific timeframes to share at this point.

Are you already using Badgeville and thinking about extending it into the community?  Or were you thinking about Badgeville just for the purposes of the community?
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Joshua Lynch

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We were thinking about gamification as a tool to encourage key behaviors in our soon-to-launch community and came across the Badgeville integration in the legacy community app as a potential solution.

The new release seems like a step in that direction, and having built in gamification is more appealing than an integration anyway! In general, I think having more robust user profiles and user reputation is at the top of our wishlist for the platform.