Can only delete some products.

  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Topics are out of date

When I look at the list of products for my company, only some of them (not all of them) have a "delete" option. Unfortunately, a platform I used to develop quite a few of these products went under shortly after I listed them on Get Satisfaction, so I'd like to clear them away to avoid clutter. What do I need to do to make "delete" available for these others?

Alistair Young

  • 5 Posts
  • 0 Likes
  • frustrated.

Posted 4 years ago

  • 35

Caty, Employee

  • 946 Posts
  • 104 Likes
Official Response
Hi everyone,

We released a fix for this bug this evening. Admins should now be able to log into the "Products & Services" page in the admin section and delete products as needed. Please let us know if you run into any trouble at all by starting a new topic in the community.

Thanks!