Change community URL ?

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  • Updated 1 year ago
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Hi,

I hope this is the right place to ask this :)

Is it possible to change my community URL from /skullbots to /reflow please ?

Thanks in advance.

Sebastien

Sebastien

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  • confident

Posted 2 years ago

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Ki, Champion

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No problem Sebastien. I've made that change for you.

ReadinessDeals

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Im also trying to figure out how to change mine from /preppster to /readinessdeals

Caty, Employee

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Hey there... I've just taken care of this for you on the other thread. :)

Michael Brotzman

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Hey, can you please change /scrubd to /thedatable ? Thanks!

Amy Cottrell, Official Rep

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Hi Michael,

I just took care of that for you! Let us know if you need anything else.

Thanks :)

William Cervin

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Hi, can you please change my URL from /wingwallet to /tantrumstreet

Thanks!

Caty, Employee

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All done! :)

William Cervin

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Thank you!

Jeff

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Hi,

Would you please change my url from /homeoutdside to /homeoutside ?

Thanks!

Amy Cottrell, Official Rep

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Hi, Jeff - I just took care of that for you! Have a great day. :)

Dave Hickethier

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Can you change URL from /hatchbck to /hatchback

Camilla, Champion

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Hi Dave

Success! I took care of that for you. Let us know if you need anything else,

Camilla

Dave Hickethier

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Thanks!

Sam Mayo

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Hi there,

We're changing our studio name and I'd like our URL changed, but there are old links out there directing users to our current address (including links embedded directly in mobile Apps) - any chance we could get our URL changed and have a redirection set up on the current URL?

Would be best if we discussed this in private, if possible - my email address is [personal information redacted]

Thanks!
Sam.

Amy Cottrell, Official Rep

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Hi Sam,

I've shared your question and your email address with the rest of the support team. Someone will follow up with you shortly!

Thanks,
Amy

Caty, Employee

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Hi Sam!

Sorry for the delay in getting back to you. I'll send you an email right now. Thanks!

Simcha Kanter

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Hi,

Can you change my site from /techbrowsr to /wabunga?

Thanks!

Simcha

Amy Cottrell, Official Rep

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Hi Simcha,

I just took care of that for you! Please let us know if we can help with anything else.

Thanks,
Amy :)

Simcha Kanter

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Thanks!

gators

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Hi,

I hope this is the right place to ask this :)

Would you change my community URL from /popool to /popplayer asap?

Thanks in advance.

Jay

Amy Cottrell, Official Rep

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Hi there,

I just took care of that for you. Please let us know if we can help with anything else.

Thanks!
Amy :)

Juliana Schnack

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Can I change my community's URL from "LifeTributeStore" to "LifeTributes"?

Thanks!

Camilla, Champion

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Hey Juliana

It looks like you have two separate communities already created with us:

http://feedback.lifetributes.com/life... (Connect Plan)

and

https://getsatisfaction.com/lifetributes (Free plan)

I can update the URL for the community on the paid plan, but I will need to change and/or close the existing /lifetributes community. Is that alright with you?

Camilla, Champion

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Hi Juliana

Did you want to confirm which community you would like closed? I want to be sure before I start turning things off for you.

Thanks!

Camilla

Juliana Schnack

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This is the community I want to close: https://getsatisfaction.com/lifetributes.

I want to keep http://feedback.lifetributes.com/life... but instead of /lifetributesstore I want /lifetributes.

P.S.: I sent yo our clients the link the url: http://feedback.lifetributes.com/ . Currently this link redirects to the correct page, but wrong url. I need to make sure this url will still be redirected to the same community page.

Camilla, Champion

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Hi Juliana

Thanks for getting back to me. Everything should be taken care of now, and you should not have a problem with that link.

Let us know if you need anything else!

Camilla

Juliana Schnack

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Thanks Camilla! :)

Emmanuel Fuchs

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Hello,

Can we change our community url in the admin section ?

If not I would like to change my community URL to this : /myhealth-monitoring

Amy Cottrell, Official Rep

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Hi Christian,

I just took care of that for you! Please let us know if you need anything else.

Thanks,
Amy :)

Ted Kozak

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Hello,

Seems like the ability to change community URL is quite a demanded feature, maybe consider allowing your users to change it in the admin section?

In the meantime, please change our community URL from /cloudeo to /addlive

Regards,
Ted

Camilla, Champion

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Hey Ted

We took care of updating your URL.

We do not allow users to change the URL's on their own because this can often break the connection between the community and our billing system. Hopefully in the future we can automate the relationship between community URL's and our billing system better, but for now we will keep doing this manually.

Apologies for the inconvenience.

Camilla

Tanya Smith

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I'd like to change my community url from /tanyasmith to /tanyasmithonline. Thanks!

Tanya

Amy Cottrell, Official Rep

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Hi Tanya,

I just took care of that for you! Please let us know if you need anything else.

Thanks,
Amy :)

Tanya Smith

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Thank you, Amy!

Dave Rogers

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Add me to the list :)

I need /cloudmob changed to /krashdrive

Thank you! :)

Amy Cottrell, Official Rep

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Hi Dave,

I just took care of that for you! Please let us know if you need anything else.

Thanks,
Amy :)

Dave Rogers

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Here I was expecting this by Monday at the earliest - you rock! :) Thanks!!

Emmanuel Fuchs

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Thank you for changing my community url from /bio2imaging to /suivi-sante.

Amy Cottrell, Official Rep

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Hi Christian,

I just took care of that for you!

Have a nice weekend,
Amy :)

Michael Plank

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Hi there,

I would kindly like to ask you to rename our community from /deltastrike to /starforcedelta

Thanks a lot for this!

Amy Cottrell, Official Rep

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Hi Michael,

I just took care of this for you.

Have a great day,
Amy :)

Sean.D

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Could you please change our community url from /callerads to /sweetaz many thanks

This reply was created from a merged topic originally titled
Hi there, could you please change our community url it is currently /callerads and we want to change it to /sweetaz could you please do this, thanks..

Amy Cottrell, Official Rep

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Hi Sean,

I just took care of that for you!

Have a nice day,
Amy :)

Scott Shields

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Could you please change our community url from /belugamaths to /belugalearning thank you

Camilla, Champion

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Hey Scott

We just took care of that for you! Have a great Thanksgiving :)

Arena

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hi can you change our community url from /golden-fingers ti /WriteOn!

thank you very much

Amy Cottrell, Official Rep

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Hi there,

I just took care of that for you!

Have a nice day,
Amy :)

Tara Tyler

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Hello! Could you please change our community URL from /voicebunny to /VoiceBunnyGuild ? Thank you!

Amy Cottrell, Official Rep

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Hi Tara,

I just took care of that for you. Please let us know if you need anything else!

Thanks,
Amy :)

Tara Tyler

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That was fast!! Thanks!

Mark

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Need to change our url from
pamperedchef-mobile
to
pamperedchef

Can you help?

Camilla, Champion

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Hi Mark

I took care of that for you. Let us know if you need anything else.

Justin Gonder

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We need to update the URL for our instance of GetSatisfaction, replacing "dsc" with "cdl" (if it's available).

So our main page:
https://getsatisfaction.com/dsc
would become
https://getsatisfaction.com/cdl

and our two product pages would also change:

https://getsatisfaction.com/dsc/produ...
would become
https://getsatisfaction.com/dsc/produ...

https://getsatisfaction.com/dsc/produ...
would become
https://getsatisfaction.com/dsc/produ...

Thanks so much!

Camilla, Champion

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Hey Justin

Everything has been updated for you! Let us know if you need anything else :)

Justin Gonder

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Thanks, Camilla! I think our Product pages still have "dsc" in the URL though, after products/ ... is there any way to update that with "cdl" as well? I actually only need that change to happen on the following product page, but if you have to do both then that would be fine too:

https://getsatisfaction.com/cdl/produ...
should be
https://getsatisfaction.com/cdl/produ...

Camilla, Champion

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Hi Justin

Apologies about that. It looks like our system does not update the product URL slugs. I will look in our project management system to see if their is a bug filed for our engineers to work on. If not, I will log a bug and hopefully we can have this fixed. I will follow up with you when I have more information.

Camilla, Champion

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Hey Justin

There is a bug filed with our engineers in regards to this. With some major releases in the works right now, I am not sure what the priority level is for fixing this. At the moment we are unable to manually fix those two urls.

If you want to fix the issue immediately, you could create two new products and go back and tag all your topics with the new products. Then, you could delete the original products. This would solve the URL issue, but might be a little time consuming.

Apologies for the trouble and inconvenience.

Justin Gonder

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Thanks again Camilla. I just followed your advice and re-created the product, so now everything is fine (slug is fixed). In case it saves trouble, you are welcome to let the engineers know that I no longer need assistance with this issue.

Camilla, Champion

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Hi Justin

Thanks so much for being understanding! I'll be sure to follow up with the engineers. This is certainly an element in our software that can be improved, and I hope it wasn't too much trouble for you to fix.