Community College needs YOU!

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  • Updated 3 years ago
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Or, at least your input.

Do you have questions about how some feature on Get Satisfaction works? Are you flummoxed by one of our tools? If so, let us know!

We're going to be starting monthly LIVE product demo webcasts as part of our weekly Community College series and we want to be sure we focus on the things that would be most helpful to our customers.

One of the great things about these webcasts is that, in addition to a live demo, they'll include a Q&A session at the end where you can ask your questions directly of us and get that question answered on the call.

So post your topic ideas here. And if you want to be sure you're on our invite list for these webcasts, shoot an email to communitycollege@getsatisfaction.com.

Amy Muller, Co-founder

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  • educatin'.

Posted 3 years ago

ezu

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i'm thankful

MMF Support

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- How to optimize searching via tags/good topics
- How to read the stats page (and know where those #s come from
- How to best utilize product buckets
- How to promote your GS community
- How to best utilize widgets and how to customize them

(These are some of the topics I dealt with in the earlier days of my company using GS)

Keep up the video tutorials - they were vital when we first came on board!

Amy Muller, Co-founder

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Great suggestions, thank you! We're actually doing one on widgets next Wednesday! Led by our co-founder & CTO, Thor Muller.
And thank you for the kind words. I'm so glad to hear they've been valuable!

JD

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Hi There, on the topic of Leveraging Facebook (upcoming CC event)...
I use a Gmail add-on called Rapportive and it uses the 'from' email to provide me with images and social networking profiles (FB, Tw, LI) and a link to my CRM entry for the contact. The very best part is that I can choose to connect/follow with the sender directly from my email because my company's profiles are associated with my plug-in identity.

This is a rather convoluted way of saying that you might consider updating your noreply@getsatisfaction.com to whichever email addresses you use in your social networking profiles so that folks that are using tools like Rapportive can quickly follow/like/connect to you.

I promise I don't work for Rapportive...but this little add-on has quickly become my go to suggestion to folks when they ask about effective ways to develop a grassroots network and I thought you might like to hear about a way to make connecting even easier.

Ki, Champion

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Hi JD. Thanks for putting the time into this suggestion! I'll make sure Drew sees this since he'll be running that webcast. I'd love it if you could post this suggestion as an Idea in our community also - that way we can see if other GS users would like this feature as well. You could also cast your vote by posting in this topic about what GS integrations our customers would like to see.

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