Expect Email Delays from Get Satisfaction

  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

We are seeing a service issue with email deliveries at this time. Expect emails to be delayed while we investigate the issue. Thank you for your patience.
Photo of Jenn Lin

Jenn Lin, Alumni

  • 20,476 Points 20k_badge_2x_thumb

Posted 3 years ago

  • 2
Photo of Talasea

Talasea, Champion

  • 1,862 Points 1k_badge_2x_thumb
Hi,

Looks like email delivery via gmail is running slow (again); it's currently about 30min behind, but looks like it has slowly been getting worse as the morning progresses. :(

Let me know if there's anything I can do to assist troubleshooting this.

Thanks!

This reply was created from a merged topic originally titled
GS email delivery via Gmail running slow (again).
Photo of Piotr Biegaj

Piotr Biegaj, Turner of Cogs

  • 6,130 Points 5k_badge_2x_thumb
This time Gmail is in the clear, our bad on this one. Boo us, we'll have it fixed soon.
Photo of Piotr Biegaj

Piotr Biegaj, Turner of Cogs

  • 6,130 Points 5k_badge_2x_thumb
Hey Talasea,
We tweeted about a known issue at the moment affecting email delivery, I'm not sure if you use Twitter, but if so follow or check in on @GSFNstatus to updates on issues like these.
Photo of Talasea

Talasea, Champion

  • 1,862 Points 1k_badge_2x_thumb
Thanks. I've just started using twitter (don't have much to tweet about, but I've found it's terribly useful to keep track of things like this). :)
Photo of Jenn Lin

Jenn Lin, Alumni

  • 20,476 Points 20k_badge_2x_thumb
Thank you for your patience. The email delay issue has been fully resolved.

This conversation is no longer open for comments or replies.