It's really critical that I get Get Satisfaction connected to Jira. I have set up the url, email and password on the Integrations page (and tested those separately to check they are valid). But when I click 'Export to Jira' on a topic, it causes an error There was an error exporting your topic (404 Resource Not Found).
Yes we have a local install of Jira. I can see the comments going from Jira to Get Satisfaction now thanks.
Where's best for me to raise requests for improvements to this feature? For example, I'd like comments from GetSatisfaction to get to Jira as well, and I'd like to see the Jira ticket reference in GetSatisfaction too.