Holiday Support Hours - Friday December 30th - Monday January 2nd

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  • Announcement
  • Updated 5 months ago
Our offices will be closed on Monday January 2nd due to the holiday weekend. We are also closing early on Friday December 30th.

If you need help on those two days, or over the rest of the weekend, please post here in the community. We don't provide official customer support on holidays, or over weekends, but posting in the community gives other users and customers the opportunity to answer your question while our team is away from our computers. We will be back in the office on Tuesday.

Have a great holiday!
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Tashina, Community & Education Manager

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Posted 5 months ago

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Mallik

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Hi Team,

Can you please look into the issue

Its very need for me ..!!!

https://getsatisfaction.com/dataloade...
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Tashina, Community & Education Manager

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Hi Mallik,

We only offer support for the Get Satisfaction platform and not for our customers platforms or tools. Your topic is related to Jitterbit and they will need to assist you.
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Roy

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I think that is a Jitterbit DataLoader issue, rather than anything under GetSatisfaction's control.

And I also see you have had a response to your Conversation there - have you given this due consideration?
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Drew C., Champion

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Hey Tashina!  When you post announcements like this (and service interruptions, etc.), could you please add a relevant category or two so that notifications will be sent out?
(Edited)
You may want to update your phones then as when I call - you are still closed. 
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Tashina, Community & Education Manager

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Hi Lisa,

While I can't speak on behalf of the support team, I can say that our community is the best way to reach the Get Satisfaction support team.