Offer Get Satisfaction in multiple languages

  • Idea
  • Updated 5 months ago
  • Implemented
You might (or not) know that I've been doing quite a lot of thinking and research about multilingualism online (search for "multilingual" on my blog), and one thing I've been dreaming of is a truly multilingual support community.

Satisfaction strikes me as a great opportunity for this. There are quite a lot of strategic/technical issues I'm not going to detail here (yes, it's complicated), but I really think the web needs more spaces where "language management" is close to what it is in real people's lives -- not just a series of linguistic silos.

Customers are not all English-speaking -- and as most people are multilingual, it doesn't really make sense to break up the communities by language.
Photo of steph

steph

  • 11,924 Points 10k badge 2x thumb

Posted 8 years ago

Photo of Rachel Armitage

Rachel Armitage

  • 82 Points 75 badge 2x thumb
Please can you tell me whether GS is multi-lingual, and if so which languages it supports? Previous discussion implies that it isn't, but this is 2 yrs old, so wondering if you've now developed this?
Photo of KuntaK

KuntaK

  • 82 Points 75 badge 2x thumb
hello, is there any language customization available? in my case I would like to change signs on lables for Polish versions. pls give me a feedback is it possible - cause this will influence my decision to buy your tool. thank you.

This reply was created from a merged topic originally titled
language custamization.
Photo of Rodolfo Reis

Rodolfo Reis

  • 62 Points
I'm almost ordering a getsatisfaction plan, but I need to know if brazilian portuguese is already available.

Thanks!

This reply was created from a merged topic originally titled
Brazilian Portuguese.
Photo of GünterW

GünterW

  • 62 Points
can i get german support?

This reply was created from a merged topic originally titled
support in different languages.
Photo of Lorena Moreno

Lorena Moreno

  • 62 Points
I can see that kundo.se stole your entire business idea and launched it in Sweden.

Do you by any chance support Swedish?

The Swedish rip-off doesn't have the Facebook functionality I need.

This reply was created from a merged topic originally titled
Do you support other languages?.
Photo of ErikasE

Erikas

  • 62 Points
I am interested in Lithuanian language. I could do the translation.
Photo of SpotDotS

SpotDot

  • 96 Points 75 badge 2x thumb
I would be very happy with a Dutch Translation, I can do the translation myself!
Photo of Rade Perosevic

Rade Perosevic

  • 62 Points
A, šta da radimo mi, koji ne vladamo engleskim ?
Da čekamo kukovo leto? Da moljakamo za prevod?

learn English or die

This reply was created from a merged topic originally titled
Gde je srpski jezik?.
Photo of missB

missB

  • 428 Points 250 badge 2x thumb
everytime I am checking in here nothing has changed, all I see are unhappy customers :( Why isn't there any update? Palringo has customers from all over the world, the whole app for all devices is fully translated, yet for our support forums they need to understand english :S
Photo of Araneus

Araneus

  • 82 Points 75 badge 2x thumb
How can I translate this box in Italian?

This reply was created from a merged topic originally titled
Italian Traslantion.
Photo of Qua

Qua

  • 110 Points 100 badge 2x thumb
Use Google Translate.
Photo of Thomas FloresTF

Thomas Flores

  • 180 Points 100 badge 2x thumb
Still nothing...? Waiting for German and Swedish language support!
Photo of Nicolas LamannaNL

Nicolas Lamanna

  • 62 Points
My grain of sand for community based translation and Spanish support.
Photo of zxqfox

zxqfox

  • 182 Points 100 badge 2x thumb
WHEN?!!)))
Photo of tianshuoT

tianshuo

  • 82 Points 75 badge 2x thumb
This service is awesome, but I can't use it until it natively supports other languages (esp. Chinese).

This reply was created from a merged topic originally titled
When will other languages be implemented?.
I would like to use GetSatisfaction for a website for spanish speaking countries. Is it available in spanish as well? Thank you

This reply was created from a merged topic originally titled
Get Satisfaction in Spanish.
Photo of lukaL

luka

  • 70 Points
Need slovenian language, why don't you offer some kind of solution here?
Photo of Diego Sternberg

Diego Sternberg

  • 82 Points 75 badge 2x thumb
Do you offer GetSatisfaction in Spanish?

This reply was created from a merged topic originally titled
language support.
Photo of emilea

emilea

  • 208 Points 100 badge 2x thumb
Does the platform support multiple languages?

This reply was created from a merged topic originally titled
Multi language support.
Photo of emilea

emilea

  • 208 Points 100 badge 2x thumb
I tried to get a simple answer to "Does the platform support multiple languages?", which was then merged into this discussion, which I had already read - yet there does not seem to be an answer to the question - despite the fact that the thread is 4 years old.

The issue seems to have been dropped. Last official answer is more than a year old and links to an article the story "most requested feature", yet almost 2 years later nothing seems to have happened. There is also a link to a poll that is no longer active.

Not a lot of confidence.
Photo of missB

missB

  • 428 Points 250 badge 2x thumb
same :( im very disappointed, everything language related gets just merged into threads which are years old and don't get updated abut timeframes etc :(
Photo of Amy Muller

Amy Muller, Co-founder

  • 56,056 Points 50k badge 2x thumb
Hi there. I understand your frustration. This has been a long time coming and, due to the structure of our site, a much more complicated feature to build out than one might think. I can't give any specific timelines but I can tell you that we have been building this out and it's being tested. We are all VERY eager and excited about it.
Photo of marcM

marc

  • 60 Points
I am sure it ́s complicated, but 4 years is a reasonable timeframe...
Uservoice has it: http://translate.uservoice.com/
Photo of xavier.haninX

xavier.hanin

  • 62 Points
is there a french version of getsatisfaction?

This reply was created from a merged topic originally titled
is there a french version of getsatisfaction?.
Photo of yazemoY

yazemo

  • 62 Points
Is Turkish localization available?

This reply was created from a merged topic originally titled
Turkish localization?.
Photo of Ela Benedict

Ela Benedict

  • 62 Points
prietenie sincera ! putem comunica si fesb..
Photo of DamianK

DamianK

  • 82 Points 75 badge 2x thumb
Is this tool available in German?

This reply was created from a merged topic originally titled
German Version.
Photo of Sebas Bosco

Sebas Bosco

  • 62 Points
can i use get satisfaction in spanish language?

This reply was created from a merged topic originally titled
foreign language.
Photo of Kate Schmidt

Kate Schmidt

  • 60 Points
Is there a time frame at all for when this will be available in Spanish?