How can I delete a post?

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  • Updated 3 years ago
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Why are some topics not deletable? For example the option to edit or delete my own post (link below) is not visible... Is there a specific reason?

http://getsatisfaction.com/trackerbir...
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keith.fenech

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Posted 4 years ago

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Ki

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Hi Keith. While moderation tools are included at every level of our premium plans, they're not part of our free plan, which it looks like you have. Moderation tools are necessary to remove topics from your community. Would you like me to remove that topic for you?
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keith.fenech

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Yes please remove the topic since we have not yet upgraded to a premium account. Thanks.
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Ki

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Done! And please let us know if you have any questions about our premium plans. Someone from our outreach team would more than happy to contact you directly.
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qwertasdf

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Hi, i would also like to delete my post, can you do it for me too?

Thanks!

http://getsatisfaction.com/simrepubli...
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Ki

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Sure - I've taken care of that for you.
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Vinod

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I would also like to remove my test post. I'm unable to remove under my own account - surprising.

http://getsatisfaction.com/lanirvana/...
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Ki

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I've removed that for you Vinod - also just wanted to remind you that all of our paid plans come with moderator tools.
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Julie Wheeler

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Please remove my post too!
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Ki

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Sure, Julie. I've taken care of that for you.
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SUSAN

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Hi,
I also have a same problem here.. Pls help to remove/delete my
posts ( 2 posts)

Thank you
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Ki

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Sure! I removed the topic in this community for you - can you let me know what the other one is?
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SUSAN

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Thank u so much KI........u r really a fast worker
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Florin Demian

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Hi Susan, we are also using a free version of getsatisfaction. Could you please remove the following post?

http://getsatisfaction.com/snacktools...

Our user added to that post his personal email address without being aware that this is a public forum. Your help on this will be much appreciated.

Thanks.
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Ki

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Hi Florin. I removed the personal information information from that post. Please let me know if there's anything else I can help with.
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Florin Demian

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Thank you Ki! Everything looks fine now. I would appreciate a lot if you could also remove the email address from the following post http://bit.ly/qe77eK
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Ki

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It's Ki, actually :) And I took care of that one also.
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Florin Demian

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Sorry for this situation Ki. Anyway, thank you very much for your help. You are doing a great job here.
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Ki

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No problem - thanks, Florin!
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Dave

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I need to have a test post removed, can I get some assistance with that?

/project_sirona_beta
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Ki

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Dave, can you please post a link to the topic?
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Ki

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Thanks! And do you mind telling me why you want it removed?
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Dave

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it's just a test question, and a dumb one at that :)
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Ki

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I've removed it for you :)
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Crackle

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Ki

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Sure - I've done that for you.
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Tara Hart

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Adam, Champion

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Hey Tara. I've taken care of that.
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Mark Jones

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Please delete my test post: https://getsatisfaction.com/shropshir...

Thanks ever so,
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Amy Cottrell

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Hi, Mark. I just took care of that for you! Have a great weekend. :)
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Paul Lundahl

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I have a post to delete as well:
http://gsfn.us/t/2um51
Thanks!
-p
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Amy Cottrell

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I just took care of that for you. Have a nice weekend! :)

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