How do i change the way we are being billed?

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  • Updated 2 years ago
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How do i change the way we are being billed?

Tom McD

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Posted 2 years ago

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Jeff Nolan, Champion

  • 137 Posts
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What would you like to change?

Tom McD

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The credit card the account is being billed to.

Jeff Nolan, Champion

  • 137 Posts
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If you go into the Community Administration area there is an option for "Account Details" where you can change the credit card that is being billed.

Tom McD

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thanks

mattatattat

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I have admin access to my account. There is no link to change a credit card.

Camilla, Champion

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Hi Mattatattat

It looks like your community is on an Enterprise plan. Enterprise accounts are generally invoiced separately, which is why you are unable to update your billing information via your admin page.

I will have someone from our billing department reach out to shortly to sort out any billing needs you might have!

Camilla

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