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Daniel Foster and I had a great conversation about this topic on The Forge last week. We investigated how visuals and videos can really enhance the community conversation. In some cases, the average number of replies a topic will get goes up substantially just by adding a visual element in the first post.
Watch the webinar here to see how our conversation went.
I'd love to hear your experiences. Are you working with a game community? A product support community? Do visuals make a difference in the engagement you see?
Here are some visual assets we are building:
- A Pinterest board to quickly scan our enterprise communities
- A Clipboard board of all things tagged Get Satisfaction.
- Some infographics to talk about community management
Share your links! What is working for you?