How does GS determine what topics to include in Frequently Asked

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  • Updated 2 years ago
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We've pre-populated our community with about 100 FAQs. I notice that almost all of them (if not all of them) are returned when I select Community:Highlights "Frequently Asked". How does GS decide what gets included?

Joseph

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Posted 2 years ago

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Adam, Champion

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Hey Joseph.

Thanks for your question. The questions that appear in the "Frequently Asked Questions" area of the Community Highlights tab are the three questions that have have the most +1's from community members. You might look at this area as highlighting the three the most common questions as voted on by your community members.

Thanks again.

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