If I comment on a post, who gets notified?

  • Question
  • Updated 2 years ago
  • Answered
Hi - I potentially want to update everyone who has participated in a comment thread in our community but I don't want to have to go back in and reply to all of them individually since it's over 200+ comments.

Is there an easy way for me to message them all? If I leave a comment on the bottom of the topic thread, will it notify them all?

Thanks!

Kenji Onozawa

  • 20 Posts
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Posted 2 years ago

  • 1

KevinR, Employee

  • 12 Posts
  • 4 Likes
Once you reply to a topic, a notification of that reply will be sent to everyone who has replied to the topic, as well as those users who've elected to follow that topic. Unless a poster has specifically elected to not be notified of new replies, they should get notification of your reply.

In short, you should only have to reply once in order to get a message to all of those commenters.

Once you've replied, you can also promote your reply as an 'official response' in order to highlight it at the top of the topic page. You can always 'demote' the reply later if you decide you no longer want it to be highlighted; or if you need to promote a new update.

I hope this helps--let me know if you have any questions.

Cheers,

Kevin