I'm Amy Muller, Chief Community Officer at Get Satisfaction. Pleased to meet you.

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  • Updated 6 years ago
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I'm one of the co-founders of Get Satisfaction. In my role overseeing the Get Satisfaction community I'm here to help you. You'll see me popping up here and there across all of GS and I'll always be here in GS's own community area to guide you along the way. So please say hello and let me know if you have any questions.

And now for the official yada, yada, yada:
I bring over a decade of project management, front-end development, and entrepreneurial experience to Satisfaction. I co-founded Rubyred Labs with partners Thor Muller and Jonathan Grubb where I served as Lead Project Manager and Director of Operations. A Web application consultancy, Rubyred worked with several start-ups like Activeweave (Stickis), KDA (Revelation) and Dialed In, as well as more established brands like Yahoo! and Heavy.com. Before founding my freelance consultancy, Muller Consulting, I worked at Brightwire and throughout the '90s at Prophet Communications and frog design. As Site Producer for the first incarnation of Violet, an early e-commerce company, I managed Web design and production efforts. During it's brief lifetime I also managed the vibrant and passionate Valleyschwag community.

I'm thrilled to have this tool which will make community management and participation easy and fun.

Amy Muller, Co-founder

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  • buckled up and ready to ride.

Posted 7 years ago

Buster Benson

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Hi, Amy!

This is a great tool. I'm interested in signing up fer sure.

Amy Muller, Co-founder

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Hey Buster! Great to see you in here. We look forward to your participation and feedback. Have fun and let us know if you have any questions.

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Amy, I was recently helped via the Get Satisfaction website and my problem was solved by a participating Dell employee. I received a new AC adapter from Dell within 2 days! QUESTION The Dell employee suggested that I remove my Dell service tag number and my address from my posting in my Get Satisfaction account. Can I edit this out myself?... or can you do this for me? If you can, please go ahead and do it. If I can do it, how do I proceed? My email address is fbk98@aol.com

Thanks,
Bob or Robert

Amy Muller, Co-founder

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Hi Bob or Robert - Can you please point me to the post where that info is? I will delete the sensitive info for you. And I'm glad you were helped!

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Amy, does this help?

""The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 90W AC adapter or higher for best system operation"" in Dell.

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Amy..does this link help you find my post which is in pink on my account...?

http://getsatisfaction.com/people/bob...

Thanks,
Bob or Robert

Scott Fleckenstein, Champion

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I've got you Bob. One sec.

Scott Fleckenstein, Champion

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Alright, it's been sterilized. Thanks for bringing that to our attention.

Amy Muller, Co-founder

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Thanks for the info, Bob. Looks like Scott beat me to it. :) Thanks for taking care of that, Scott!

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Amy............and Scott:

Thanks for taking care of the editing for me. I appreciated what Get Satisfaction did for me in all respects. I'm am telling my friends and the bottom line is that "you live up to your name" and frankly... "you guys have your act together!"

Bob or Robert

Amy Muller, Co-founder

  • 460 Posts
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Thanks much, Bob. We really appreciate it.