Multiple tags using the widget

  • Idea
  • Updated 2 years ago
  • Implemented
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Community cleanup. Idea was implemented 1+ years ago.

Hi GetSatisfaction, great product!

Can you please let me know how I must configure the widget options to have multiple tags attached to the question/problem the user submits?

Our use case is that the tags are created dynamically based on the user's current location in our site. My attempts revolved around setting widget_options.tag = "stuff, morestuff", with "stuff" and "morestuff" being two different tags.

Thanks

Andrei Gheorghe

  • 1 Post
  • 0 Likes
  • confused

Posted 3 years ago

  • 4

Jenn Lin, GetSat Alumni

  • 529 Posts
  • 19 Likes
Official Response
Hi Ture and Andrei,

This issue has been resolved with our new Engage widget launch. The new widgets will be fully available to everyone on paid plans starting May 30th. On the enterprise plan, it will be possible to restrict topics shown in the widget by multiple private tags. Please take a look at the full topic here:

https://getsatisfaction.com/getsatisf...

Thanks!
Jenn