Out of date mobile page

  • Question
  • Updated 3 years ago
  • Answered
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The mobile apps listed on:

Do not seem to be current or actively supported. Any chance your going to keep working on it?
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  • sad

Posted 4 years ago

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aussiebob, Champion

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Thats true and thank you for pointing it out.
That app currently has problems and shouldn't be listed there.
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Ki, Champion

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Yes, Kris - you are correct about the lack of support for that product. Developing a robust and supported mobile application for Get Satisfaction is currently on our roadmap and we'll be sure to post in the community when we have more information and dates.
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In the mean time, I will just have to spend some cash and have our app work with your API.
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Steven Pal, Director, Consumer Products

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Official Response
Hey Kris, We just released a public beta of Get Satisfaction Mobile today -- a mobile optimized web solution. We updated the page you referenced above (http://getsatisfaction.com/explore/mo...) in the process.

If you want to learn more about the new release, you can check out the product blog post I just did on it - http://product.getsatisfaction.com/20.... We're excited to get this in our customers hands to get feedback, so please do let me know if you have any other questions.
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Ivan Woehr

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how do we enable mobile for our site and/or products? I tried going to our support page via a few mobile devices and got the main site, not a mobile optimized version.
(ipad2 & samsung epic android).
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Caty, Employee

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Hey Ivan!

When I visited your community on my iPhone 4, I was able to see the mobile optimized version. Right now, we only support mobile for iOS on iPhone and iPod devices. We don't yet support Android or tablets, which is why you weren't able to see a mobile version on either of those devices. If you're interested, here's more details on our mobile offering: http://product.getsatisfaction.com/20...
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  • 60 Points
What is the ETA for Android? it's almost the same webkit browser as iOS so it shouldn't be a big deal. This is extremely important for our community to have android mobile access!
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Steven Pal, Director, Consumer Products

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Hey Brian,

We don't have an ETA to share on Android at this point, but it's definitely important to us and is on the roadmap. Sorry I can't be more specific right now. Although Android uses webkit, it behaves more differently than we'd like given the framework we're using. So we still have some bugs to work through before releasing support there. Sorry again for not being able to offer a date as I know that's what you're looking for.


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