Seeing changes occur in management view but not in community.

  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

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I have been responding to some user posts coming in and are noticing them changing accordingly when looking through Management View but when clicking on the posts, they appear the same as when originally created.

Example:
I merged a post into a common thread and in Management View the newly merged post was at the top of the list with the name of the person whose post I had merged but when clicking on the thread, the recently merged post did not appear at the bottom.

Also, I changed a person's post type to 'Question' and responded and in Management View this displayed accordingly but when clicking on their post it was still under the original post type and did not display my response.

Something wonky going down?

Katie Cooper

  • 4 Posts
  • 1 Like

Posted 2 years ago

  • 2

Caty, Employee

  • 946 Posts
  • 104 Likes
Hey Katie -

Great name, btw. :) So, we ran into an issue about an hour and a half, or so, ago where we were having a problem with our databases. The problem was causing our sites to show stale data, even though new data was being properly transmitted and saved. Everything is fixed now, so would you mind checking again and letting me know if you still see the problem?

Thanks so much!
Caty

Katie Cooper

  • 4 Posts
  • 1 Like
Hey Caty,

Awesome - thank you for letting me know. Everything looks to be back to normal so I'm good to go.

Katie

P.S. Your name's not too shabby either. Katie/Caty pride!

Caty, Employee

  • 946 Posts
  • 104 Likes
I'm glad everything is fixed! So sorry about the outage and hope it didn't cause you (or your customers) too much pain. I really appreciate you taking the time to report it to us too. :) Have a great weekend!

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