Switching from free to a trial plan?

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  • Updated 2 years ago
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Hi,

We just started out using Get Satisfaction today and created our community on the free plan. We now realize that it could have been interesting to try out the 30-day starter plan trial instead.

Is it possible to switch to a trial plan from free without having to recreate the community we just set up?

Linnéa Löfdahl

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Posted 2 years ago

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Jeff Nolan, Champion

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Yes, if you have never been a paying customer or have not previously gone through the trial process, when you upgrade to the Start plan you will have the 30 day trial period.

In the Admin section click on Account Details and "Change Plan" to select the Start plan.

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