Unable to See or Use Gamification Menu

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I'm trying to revamp our company's community forum and enable/activate the gamification points system (like in this forum).
The instructions HERE and HERE say to click the gamification button on the left of the Management console.
The button isn't there for me as an admin of our forum.

I've been through all menus of 'Configure' but there's nothing relevant in there.

Is the points/badges feature only available for certain plans?
Or is it only available on the getsatisfaction forums and not any other company's?
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Declan Brincat

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Posted 3 months ago

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Tashina, Community & Education Manager

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Hi Declan,

Our gamification feature was not implemented on all communities, but it is available as a feature. Would you like it enabled in your community?
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Declan Brincat

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Hi Tashina,
Yes please, but only if we don't need to change plans/costs.

Should documentation on this feature be reworded to state that it's not available unless asked for?
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Tashina, Community & Education Manager

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You're all set up with gamification elements in your community now. :) It won't impact your plan.

That is a good idea. It was written when we weren't sure if it would be available to everyone or not. I'll make a note to update it. Thanks!
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Declan Brincat

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Thanks heaps Tashina!
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Tashina, Community & Education Manager

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You're welcome!