What aren't I receiving emails when a new topic is posted?

  • Problem
  • Updated 3 years ago
  • Not a Problem
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I have checked my account settings and all the boxes are checked. I replied to someone else's topic then created a topic of my own and have yet to receive notification emails for either one. Thanks.
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Charlotte Cowley

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  • confused

Posted 3 years ago

  • 1
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Caty, Employee

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Hi Charlotte,

You won't receive email notifications for topics/ replies that you post. You should receive notifications for when other people (employees, etc.) post in your community. If you'd like, I can do a test post in your community to see if an email goes through? Just let me know. :)
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Charlotte Cowley

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Caty, Employee

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So I posted a few hours ago... did you get the email?
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Charlotte Cowley

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I got it. Thanks :)
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Caty, Employee

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Awesome! Let me know if you need anything else!

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