Sorry to hear your initial navigation experience sucked. The problem is that we refer to ourselves as "Get Satisfaction" rather than "GetSatisfaction"; Our current search doesn't squish words properly. Luckily, we've got some outside help solving the problem for us, and I would expect these issues to go away in a week or two. Me and the other developer here will be at RailsConf next week, so best bet is that we will make these changes after we get from our working vacation :)
Thanks for pointing this out, though; It's frustrated several people now, including our Chief Community Officer, Amy.