Why does "the token URL has not been whitelisted" message display when trying to signup or log in?

  • Question
  • Updated 7 months ago
  • Answered
I keep getting The token URL or xdReceiver has not been whitelisted when trying to sign up from FB, google and twitter. Whats up?

Todd Harris

  • 2 Posts
  • 1 Like

Posted 3 years ago

  • 39

Morgan Sherwood

  • 307 Posts
  • 41 Likes
Official Response
Todd, just to expound on Ki's response, you're seeing this message only because we (Get Satisfaction) need to add your CNAME to our whitelist on Janrain. We're usually really good about getting to these quickly, but in the event someone sees this message it just means we need to go in and add your newly subdomained community.