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Our community is a great place to share and connect with other people that are passionate about using the Get Satisfaction platform to connect with people, engage customers and solve problems. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started. 

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Conversations

Conversations 1 - 20 of 41
Photo of Tashina
How to Unsubscribe from Community Emails
One of the most common questions we get asked here in the Get Satisfaction customer community is, "How can I unsubscribe from email notif...
  • 3 me toos
  • 3 replies
  • Article
Photo of Tashina
Beta of New Is This Helpful Feature!
As you may or may not have noticed, we have been testing a new feature here in the Get Satisfaction Community. It's our new Is This Helpf...
  • 6 me toos
  • 18 replies
  • Article
Photo of Tashina
Get Satisfaction Platform Training
We have been seeing a lot of new faces around the community, so I wanted to post a reminder about our Platform Training. It's a self-pac...
  • 4 me toos
  • 15 replies
  • Article
Photo of Tashina
How to use the Facebook Integration for Get Satisfaction
The Get Satisfaction integration for Facebook allows you to mirror your community on your brand’s Facebook Timeline which encourages you...
  • 8 me toos
  • 2 replies
  • Article
Photo of Tashina
How do you embed a Twitter widget in your community sidebar?
Nearly every company uses Twitter to communicate with their customers. Whether your company is offering support through this social netw...
  • 5 me toos
  • 3 replies
  • Article
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Introducing Advanced Customization Options
Get Satisfaction is excited to announce that Advanced Customization features are now available! This feature makes it possible for you t...
  • 6 me toos
  • 9 replies
  • Article
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Get Satisfaction Platform Issues Resolved
The platform loading issues that were being experienced have now been resolved. All communities should now be loading and displaying norm...
  • 1 me too
  • 3 replies
  • Article
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Get Satisfaction Support Hours for September 2nd - 5th
Hey everybody! Get Satisfaction will be closing at 2 PM Pacific on Friday, September 2nd and taking Monday, September 5th off in observ...
  • 2 me toos
  • 0 replies
  • Article
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Get Satisfaction Platform Performance Issues - 404 Errors/Page Not Found Errors
Hi everyone, We are currently experiencing an issue where some topics are appearing as a 404 or "Page Not Found" error when clicked due ...
  • 2 me toos
  • 4 replies
  • Article
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Get Satisfaction Platform Outage
Hi everyone, First off, thank you for your patience during this time and we apologize for any issues that this may have caused. Downtim...
  • 2 me toos
  • 12 replies
  • Article
Photo of David Rowley
Bulk User Invitations
Member participation and engagement is a critical component of a successful community.  But before you can get users engaged, you have t...
  • 3 me toos
  • 1 reply
  • Article
Photo of Tashina
Release Notes 07/15/2016: Updates to Manage Workspace workflows & filters
In this release, we made some updates in Manage Workspace that may impact your community teams workflow. These include a page warning wh...
  • 6 me toos
  • 1 reply
  • Article
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What should I do if I have duplicate accounts?
If you've ended up with multiple Get Satisfaction profiles and would like to consolidate the two, our team can help you out! Unfortunat...
  • 2 me toos
  • 0 replies
  • Article
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How to install SSL (HTTPS) on a Domain Aliased Community
If you are on a plan that allows SSL with a domain alias, you have the option to install a SSL certificate. Why should I care about S...
  • 2 me toos
  • 6 replies
  • Article
Photo of Tashina
Scheduled Platform Maintenance - Feb 13, 2016 at 6:00 PM PST/9:00 PM EST
Get Satisfaction will be performing maintenance on our database servers for performance improvements. This update will take place on Sat...
  • 4 me toos
  • 4 replies
  • Article
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Temporary Impact to Private Tag Filtering
We wanted to give everyone a heads up - we are about to release some updates to the Get Satisfaction platform. During this time any filte...
  • 2 me toos
  • 2 replies
  • Article
Photo of Steven Pal
Release Notes 4/14/2015: How to use the Smart Frame Toolkit
Get Satisfaction allows you to embed your own custom gadgets in the community with an iframe that you host.  These iframe gadgets can be...
  • 3 me toos
  • 5 replies
  • Article
Photo of Tanya
Blocking Spam
We have recently had a lot of questions in regards to Spam come up and we all feel like this sad Panda below on this topic: Unfortu...
  • 1 me too
  • 0 replies
  • Article
Photo of Tashina
Using the merge tool to reduce duplicate content in your community
As your community grows and becomes more active, your are likely to see an increase in duplicate content. The merge feature of Get Satis...
  • 3 me toos
  • 0 replies
  • Article
Photo of Steven Pal
Release Notes 2/17/2015: Homepage Sidebar Customization
In our release this week, we introduced a new set of features to allow community managers to customize the sidebar of their community’s h...
  • 6 me toos
  • 2 replies
  • Article