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Conversations

Conversations 1 - 20 of 144
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Release Notes 5/23/2017: New Profile Pages
In this release, we launched the first phase of brand new profile pages. These are created to not only be more in line with the look and ...
  • 1 me too
  • 4 replies
  • Announcement
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New Feature: More Topic Status Options for Questions
Last week, we added in a feature for more topic status options on Questions in specific. This is something that has long been requested b...
  • 12 me toos
  • 1 reply
  • Announcement
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Intermittent platform loading issues
We are currently experiencing intermittent loading issues. We are currently investigating and will continue to post updates.
  • 3 me toos
  • 3 replies
  • Announcement
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Release Notes 02/08/2016: A Widget Improvement & the Introduction of SAML
With this release Get Satisfaction is now offering a new Single Sign On options for our customer communities! We also introduced a small...
  • 15 me toos
  • 5 replies
  • Announcement
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Images not loading correctly in all communities
Currently our image hosting provider is experiencing some downtime issues. This will not impact the functionality of Get Satisfaction com...
  • 2 me toos
  • 2 replies
  • Announcement
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Get Satisfaction Platform Loading Issues - Intermittent Errors
We are currently investigating some database replication delays which are causing intermittent 404 errors in some communities. You can fo...
  • 4 me toos
  • 22 replies
  • Announcement
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Scheduled Platform Maintenance - January 11, 2017 at 7:00 PM Pacific/10:00 PM Eastern
Get Satisfaction will be performing maintenance on our database servers for performance improvements. This update will take place on We...
  • 11 me toos
  • 3 replies
  • Announcement
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Holiday Support Hours - Friday December 30th - Monday January 2nd
Our offices will be closed on Monday January 2nd due to the holiday weekend. We are also closing early on Friday December 30th. If you n...
  • 1 me too
  • 3 replies
  • Announcement
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Holiday Support Hours - Thursday December 22nd - Monday December 26th
Our offices will be closed on Friday December 23rd and Monday December 26th due to the holiday weekend. We are also closing early on Thur...
  • 3 me toos
  • 1 reply
  • Announcement
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Holiday Support Hours - Thursday November 24th & Friday November 25th
Like many of you based here in the US, our offices will be closed Thursday November 24th, and Friday November 25th in observance of the T...
  • 2 me toos
  • 0 replies
  • Announcement
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Get Satisfaction & Sprinklr disabling TLS 1.0 on June 18, 2016
We have recently been informed of some security updates taking place over the next few weeks. These updates should be shared with your ...
  • 10 me toos
  • 2 replies
  • Announcement
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Upcoming Platform Maintenance - September 28th 7 PM Pacific
Get Satisfaction will have a short down time for maintenance at 7pm Pacific time on Wednesday September 28th. During this time data will ...
  • 10 me toos
  • 3 replies
  • Announcement
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Release Notes 12/23/2015: Content editing for Champions & People export updates
In this release, we made some changes to what Champions with a Management seat can access and included gamification elements in communit...
  • 9 me toos
  • 4 replies
  • Announcement
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Release Notes 08/10/2016: Community homepage design updates, Official Reply changes, and RSS updates.
In this release, we introduced some changes to how the community homepage appears. The most notable being that user icons now appear as ...
  • 7 me toos
  • 1 reply
  • Announcement
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Get Satisfaction Support Hours Friday July 1 - July 4th
Hi everyone! Get Satisfaction will be closing at 2 PM PDT on Friday July 1st and will be closed on Monday July 4th for the holiday. We...
  • 4 me toos
  • 0 replies
  • Announcement
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Scheduled Platform Maintenance - June 24, 2016 7 PM PT/10 PM ET
The Get Satisfaction cloud provider will be performing maintenance on our main database server. This will occur on Friday, June 24, 2016...
  • 4 me toos
  • 5 replies
  • Announcement
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Release Notes 05/18/2016: API changes and Configure Workspace updates
In this release, we included another API update and some updates to the Custom Welcome Email page in Configure Workspace. API Change...
  • 4 me toos
  • 2 replies
  • Announcement
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Release Notes 05/12/2016: API changes and Updating Topic URL’s
In this release, we included some updates to our API, the ability to change a topic URL, and included a couple of small fixes as well. T...
  • 4 me toos
  • 4 replies
  • Announcement
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Release Notes 02/24/2016: Custom Welcome Emails, History Updates, Updating Topic URL’s & Changes to the Me Too Buttons
In this release, there a few highly requested updates that we are excited to share with you. The first is the ability to customize the w...
  • 9 me toos
  • 14 replies
  • Announcement
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Release Notes 04/19/2016: Make a private conversation public and email notification updates
In this release, we deployed the ability to make private conversations public again and some changes to email notifications for private ...
  • 6 me toos
  • 0 replies
  • Announcement