Been having problems with a specific ad ever since Firefox updated to 35.0.1

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Been having problems ever since Firefox updated to 35.0.1
I never had anymore problems with this one ad that use to consistently show up, but when I switched to Ghostery; it took care of the problem. It worked great!!! But ever since they updated Firefox to 35.0.1 This problem showed up all over again. The ad itself changes depending on what type of webpage you are on, random words on the web site appear as a type of link for these ads. Also some of the ads are closed but the space and ad company are still there for you to close as seen in the screen shot.

Thank you for you time and patience.
Sincerely,
Cynthia Dawkins
P.S. I've tried blocking, ect... but nothing is working?!?!?

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Pete (Senior Communications Manager) February 19, 2015 14:58

Hi Cynthia,

Thanks for using Ghostery!

That appears to be malware.. here are the instructions to remove...

https://support.mozilla.org/en-US/que...

good luck!

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good solution! good solution! (undo)
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- Cynthia Dawkins February 23, 2015 23:15
  
  Thank you for your help!! I followed the link and one of the solutions was to try this link: http://deletemalware.blogspot.com/201... where I was able to download an anti-malware program to scan my computer for malware, so far over 200 malwares showed up in the scan, so I'm glad to have had your help!!! Again thank you and I love using Ghostery!!! Great program!! :)
  
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- Pete (Senior Communications Manager) February 24, 2015 14:54
  
  Happy to help!
  
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- Cynthia Dawkins February 24, 2015 14:57
  
  Still have the problem not sure if it was the anti-malware program or not, also the program is not free. I'm dealing with the anti-malware program at the moment as their program did not get rid of the problem.
  
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Hi Cynthia, Thanks for using Ghostery! That appears to be malware.. here are the instructions to remove... https://support.mozilla.org/en-US/questions/953386 good luck!

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Been having problems with a specific ad ever since Firefox updated to 35.0.1

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Been having problems with a specific ad ever since Firefox updated to 35.0.1 Edit Subject

Been having problems with a specific ad ever since Firefox updated to 35.0.1

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