John Smyczynski May 28, 2012 19:43

Blocking more than Ad Tracking?

WIth Ghostery blocking enabled and select all on th e Options/Blocking tab, I am unable to download Citi Card statements in any format. This is under both IE and Chrome. Turning blocking off an refreshing the page returns everything to normal. It appears it is blocking something other that Ad Trackers.
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  • EMPLOYEE
    Pete (Senior Communications Manager) May 28, 2012 21:42
    Hi John,

    Thanks for using Ghostery,

    If at all possible, could you list out the trackers you see on the pages that aren't working? I won't ask for a screen shot since it's your banking page ;-)

    In Chrome you could try Ghostery> Edit blocking options > Don't block on..(URL). That will add your bank page to your whitelist. That could solve the problem.
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    good solution! good solution! (undo)
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  • John Smyczynski May 28, 2012 23:26
    There is only one, Omniture. When I turn off blocking for that one the pages work fine. I thought I had tried that before and probably did but without refreshing the page after I made the change to Ghostery.
    With full blocking on the JS debugger shows a 'Not Defined' error. See attached image, the s is what is not defined.
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    good solution! good solution! (undo)
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