Breaks pizzahut.com

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First I've heard of this ... it would have been nice if you'd let us know when you first noticed it.

OK, I'm not understanding the problem here.



I need you to walk me through exactly what you're doing: what URL you're starting from, everything you click on, everything you type (but don't post passwords or other personal information), so I can understand what's going on, and where you're getting stuck. We need to be able to reproduce whatever issue it is you're experiencing.

Also, don't presume we have any familiarity with the Pizza Hut website. Things that may be obvious to you may not be so to us, so you're our tour guide here. Point out what's important.

I figured out what's causing the problem only yesterday; at first, I thought it was the website that's broken.

Okay, I didn't mean the deals page. Sorry. I receive email deals, such as free this and that, and when I click on links in the emails, it tastes me to view.pizzahutoffers.com/[variables] which then redirects me to order.pizzahut.com. Here, Ghostery suppresses AJAX (I think) pop-up and/or redirection. This pop-up asks you to add the deal to the cart. Whitelisting the site doesn't work; I've to pause the protection.

You'd try signing up for an account. Their second email gives you free bread sticks for signing up.

In Firefox, select Tools > Ghostery > Block Log. Go find a message containing a promotional link. Switch to the Block Log tab, and click the Clear button. Then switch back to the message, and click the link. The Block Log will tell you everything Ghostery is intercepting:

Blocked type: path origin: site
Redirect prevented: path1 to path2 on resource

Blocked redirects may be third-party trackers like Channel Intelligence or Commission Junction, affiliate links, or e-mail conversion tracking.

pizzahutoffers.com isn't pizzahut.com — it isn't even Pizza Hut (it's actually ExactTarget, which is part of the Salesforce family). Oh, the joys of outsourcing. :-)

Another helpful tool is Firefox's "secret" Error Console, which remains hidden until you open about:config and toggle devtools.errorconsole.enabled to be true. Then, you'll have a new menu item: Tools > Web Developer > Error Console. When you open the Error Console, you'll want to click Errors at the top of the window; otherwise, you'll see a lot of irrelevant messages. There's no guarantee anything will show up (some sites hide errors with try..catch blocks, but don't handle failures appropriately), but sometimes it tells you exactly what's failing, and where.