A B March 30, 2013 09:53

Can't dl htc sync software

Can't download htc sync software, from here http://www.htc.com/de/software/htc-sy... why? Could you whitelist it pls?

Greetings by Daniel
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  • EMPLOYEE
    Pete (Senior Communications Manager) March 31, 2013 18:15
    Hi Daniel,

    Thanks for using Ghostery!

    Which browser(version) are you using? You can add it in your whitelist by either clicking "Whitelist Site" (depending on browser), or adding it in the Site Whitelist tab of your blocking options library.
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    good solution! good solution! (undo)
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  • A B April 01, 2013 08:12
    Don't unterstand me wrong, I love ghostery. I find it even more simple than NoScript.

    The problem is that install your plugin on many pc's where users in front of, who dont understand how to whitelist this page or why download dont start.

    I thought you have a global-whitelist and you can add this script in at this site, on yours?

    Oh and here is a scrennshot:

    Greetings by Daniel

    EDIT:
    My brwoser is Firefox 19.0.2
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    good solution! good solution! (undo)
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    • A B April 10, 2013 06:41
      It is not caused by my AV it is caused by ghostery.

      Could you add this link to your whitelist. I think HTC Sync Manager is not a unknown software.

      And did you ever thought about a function to report not working sites? I think a new button would be great, if auser click on it, the site reload without ghostery enabled on it. And there popup a qestion: "Is he site now working?" >"Yes it works, report it", >>"No, seems to be a proble from host"

      Greetings by Daniel
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    • Pete (Senior Communications Manager) April 10, 2013 13:15
      we are working on a "report a page" feature.
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