I have had a problem for some time now with certain clickable buttons or objects not working on various websites when I click them. This problem is consistent on both my desktop and the laptop which both run Firefox. Up until this point I'd just get frustrated and use IE to get the specific task completed as IE doesn't have the problem, but I need to figure out how to fix it in FF as I much prefer FF.
Examples:
I'm on the tractor supply website and want to search for store locations. I enter my zip then click 'Find' at which time nothing happens except for the message
'javascript:void(0);' which shows up in the lower left corner of the screen.
I'm on Verizons mobile phone website under my account trying to add or remove a feature from my phone/account. I select the item to add/remove and then click the button to make the changes and nothing happens except for the javascript mentioned above.
I have just found that if I disable Ghostery the above problem goes away. This is unfortunate since Ghostery is one of the few add-ons I like.
How can this issue be rectified such that I can use Ghostery without it interfering with the functionality of FF?
Thanks
FF 12.0 on laptop FF 19 on desktop
Extensions:
Adblock plus 2.2.3
Element hiding helper for Adblock plus 1.2.3
Ghostery 2.9.2 (now disabled)
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Hi Knob,
Thanks for using Ghostery!
Can you send us some specific URL's so that we can take a look?
On the verizon site it appears to be the omniture script causing the issues. You can whitelist that one tracker using the new 2.9.2. That way you can continue to block elsewhere. -
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Hi Knob Creek,
Please see https://getsatisfaction.com/ghostery/... for more information about this type of problem. -
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A quick workaround for websites breaking is to tell Ghostery to stop blocking on (whitelist) that website.
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