I’m disappointed yet unsurprised

Disqus completely unusuable

Edit Subject

As has been reported many times here, your tool negatively impacts the functionality of Disqus. I've excepted Disqus from blocking AND I've added it to your 'whitelist'. Additionally, it is given an exception in my browser (Firefox 13.0.1). Still, I am unable to login. Amazingly, when I remove Ghostery, everything works fine, which is how I will be running from now on.

3 people have
this problem +1

In progress

EMPLOYEE

0

Edit

Delete

Remove

Official

Fork

Pete (Senior Communications Manager) July 11, 2012 14:19

Hi cmcdannold,

I'm sorry for your experience... Ghostery should not negatively impact anything that our users are not blocking. This is true for all the elements in the library including Disqus. I can't replicate a problem with Disqus when blocking is not enabled.

Could you provide me a URL where you are unable to use Disqus when blocking is not enabled so that we could dig deeper into your use case?

As always, we appreciate your feedback!

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi cmcdannold, I'm sorry for your experience... Ghostery should not negatively impact anything that our users are not blocking. This is true for all the elements in the library including Disqus. I can't replicate a problem with Disqus when blocking is not enabled. Could you provide me a URL where you are unable to use Disqus when blocking is not enabled so that we could dig deeper into your use case? As always, we appreciate your feedback!

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
I’m disappointed yet unsurprised

0

Edit

Delete

Remove

Official

Fork

cmcdannold July 11, 2012 14:25

There are too many to list, but off the top of my head, Engadget.com was non-functional until I removed Ghostery. What URL are YOU using to get such a positive experience with DIsqus and Ghostery?

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

There are too many to list, but off the top of my head, Engadget.com was non-functional until I removed Ghostery. What URL are YOU using to get such a positive experience with DIsqus and Ghostery?

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Fork

Pete (Senior Communications Manager) July 11, 2012 14:32

http://venturebeat.com/2012/07/11/sta...

Here are a few screen shots showing the new Click 2 Play feature working...

Blocked...

Then showing the allow...

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

http://venturebeat.com/2012/07/11/starbucks-for-android/ Here are a few screen shots showing the new Click 2 Play feature working... Blocked... <a href="https://d37wxxhohlp07s.cloudfront.net/s3_images/762541/Screen%20Shot%202012-07-11%20at%209.04.40%20AM.png?1342017128"><img src="https://d37wxxhohlp07s.cloudfront.net/s3_images/762541/Screen%20Shot%202012-07-11%20at%209.04.40%20AM_inline.png?1342017128" alt="" /></a> Then showing the allow... <a href="https://d37wxxhohlp07s.cloudfront.net/s3_images/762542/Screen%20Shot%202012-07-11%20at%209.05.13%20AM.png?1342017152"><img src="https://d37wxxhohlp07s.cloudfront.net/s3_images/762542/Screen%20Shot%202012-07-11%20at%209.05.13%20AM_inline.png?1342017152" alt="" /></a>

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Fork

Pete (Senior Communications Manager) July 11, 2012 14:41

I think we discovered the problem...

Ghostery blocking works in two ways .... element blocking, cookie blocking... Disqus requires a cookie in order for you to log in ...

The Click2 Play feature doesn't unblock both element and cookie.. I am writing the ticket now!

So.. in order for it to work.. in the options page > blocking options > cookie tab > widgets > unblock Disqus and save.

Thank you for your post!!

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

I think we discovered the problem... Ghostery blocking works in two ways .... element blocking, cookie blocking... Disqus requires a cookie in order for you to log in ... The Click2 Play feature doesn't unblock both element and cookie.. I am writing the ticket now! So.. in order for it to work.. in the options page > blocking options > cookie tab > widgets > unblock Disqus and save. Thank you for your post!!

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
0

Edit

Delete

Remove

Official

Fork

jacob August 30, 2012 05:03

Hi,

I have nothing blocked (default ghostery settings) and disqus doesn't work :(

Any ideas?

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi, I have nothing blocked (default ghostery settings) and disqus doesn't work :( Any ideas?

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Fork

Pete (Senior Communications Manager) August 30, 2012 13:29

Hi Jacob...

Are you using Firefox? can you provide an example URL so I can check it out?

Also make sure you are not blocking Disqus on the cookies tab.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Jacob... Are you using Firefox? can you provide an example URL so I can check it out? Also make sure you are not blocking Disqus on the cookies tab.

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
0

Edit

Delete

Remove

Official

Fork

jacob August 30, 2012 14:45

Any post on this site http://www.seroundtable.com/google-bi... amongst others.

Nothing is blocked on Disqus (default settings)

Yep Firefox.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Any post on this site http://www.seroundtable.com/google-biking-navigation-15637.html amongst others. Nothing is blocked on Disqus (default settings) Yep Firefox.

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Fork

Pete (Senior Communications Manager) August 30, 2012 15:23

Hi Jacob,

I am able to access the post if Disqus is not blocked.. are you using the most current version of Ghostery?

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Jacob, I am able to access the post if Disqus is not blocked.. are you using the most current version of Ghostery? <a href="https://d37wxxhohlp07s.cloudfront.net/s3_images/785383/Screen%20Shot%202012-08-30%20at%2011.22.12%20AM.png?1346340228"><img src="https://d37wxxhohlp07s.cloudfront.net/s3_images/785383/Screen%20Shot%202012-08-30%20at%2011.22.12%20AM_inline.png?1346340228" alt="" /></a>

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
0

Edit

Delete

Remove

Official

Fork

jacob August 30, 2012 15:50

Sure am. It auto updates with FF I believe. This problem has happened for a few versions. In the bottom right I have 0 blocked on that page. (I've never blocked anything in Ghostery)

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Sure am. It auto updates with FF I believe. This problem has happened for a few versions. In the bottom right I have 0 blocked on that page. (I've never blocked anything in Ghostery)

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
0

Edit

Delete

Remove

Official

Fork

jacob August 31, 2012 20:19

Any ideas?

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Any ideas?

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Fork

Pete (Senior Communications Manager) September 01, 2012 20:27

Hi Jacob,

I am unable to replicate your problem. I am having no problems with Disqus with the current version of Firefox or Ghostery. The only other thing I can think of is there is another add-on that is blocking it.. Do you have any other blocking extensions active?

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Jacob, I am unable to replicate your problem. I am having no problems with Disqus with the current version of Firefox or Ghostery. The only other thing I can think of is there is another add-on that is blocking it.. Do you have any other blocking extensions active?

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
0

Edit

Delete

Remove

Official

Fork

Dave September 20, 2012 18:44

I have the same thing as well. Ghostery makes Disqus completely unusable in both Safari and Firefox. Disable Ghostery and Disqus works perfect.

Comment

good solution! good solution! (undo)
- view -1 more comments
- Alexei September 20, 2012 18:46
  
  Hi Dave,
  
  Have you tried telling Ghostery to not block both the Disqus tracker and (in Firefox) the Disqus cookie?
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

I have the same thing as well. Ghostery makes Disqus completely unusable in both Safari and Firefox. Disable Ghostery and Disqus works perfect.

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
0

Edit

Delete

Remove

Official

Fork

nomadic September 22, 2012 17:44

Firefox 15.01 here and Disqus still not working...

In Ghostery options, Disqus is unselected in everything, even white listed and still not working.

Anyone find a fix ?

Comment

good solution! good solution! (undo)
- view -1 more comments
- Eric P. Scott September 22, 2012 18:06
  
  Please provide an example URL. Disqus integrations vary (thus you may find it works just fine on some sites, but gives you trouble on others). Can you be more specific about what you mean by "not working" — Can you see previously-posted comments? Can you log in? etc. Also, tell us which Ghostery version you have.
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Firefox 15.01 here and Disqus still not working... In Ghostery options, Disqus is unselected in everything, even white listed and still not working. Anyone find a fix ?

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
I’m concerned but not completely aggrevated

0

Edit

Delete

Remove

Official

Fork

xJane July 07, 2014 19:51

I'm having issues with Disqus as well. I'm running Chrome 35.0.1916.153, Ghostery 5.3.0, AdBlock Plus 1.8.3, and ScriptBlock 1.0 (so it may be an integration issue). I've whitelisted the site in question (wildhunt.org) and turned off all the plugins, but I continue to get the Disqus "loading" animation (see attached). Any advice?

Thanks!!

Comment

good solution! good solution! (undo)
- view 0 more comments
- Pete (Senior Communications Manager) July 07, 2014 19:57
  
  It may be scriptblock.. I have Ghostery and AdBlock running and after the Click2Play feature activated the comments load as expected. In your advanced tab.. do you have Click2Play active?
  
  Edit
  
  Delete
  
  Remove
- Cancel
- xJane July 07, 2014 20:02
  
  I do not. My full list of extensions is
  
  Adblock Plus 1.8.3
  Allow Right-Click 1.3.5
  Ghostery 5.3.0
  Google Cast 14.605.0.10 (I feel like they just throw random numbers into their versions just to mess with us)
  Greenhouse 1.1
  Pin it Button 1.3.2
  ScriptBlock 1.0
  Stop Autoplay for YouTube 0.11.5.24
  WhatFont 2.0.2.
  
  So, I guess really, it could be any of them adversely interacting with Disqus, but I did not note the issue until I installed Ghostery (which is in all other ways awesome, btw).
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

I'm having issues with Disqus as well. I'm running Chrome 35.0.1916.153, Ghostery 5.3.0, AdBlock Plus 1.8.3, and ScriptBlock 1.0 (so it may be an integration issue). I've whitelisted the site in question (wildhunt.org) and turned off all the plugins, but I continue to get the Disqus "loading" animation (see attached). Any advice? Thanks!! <a href="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1073675/ScreenShot2014-07-07at12.47.35.png?1404762474"><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1073675/ScreenShot2014-07-07at12.47.35_inline.png?1404762474" alt="" /></a>

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel
0

Edit

Delete

Remove

Official

Fork

Gledster April 20, 2015 13:28

Can I also add my 2p to this topic?

I'm using Ghostery and have enabled Disqus (as I like reading comments). I've also whitelisted disqus.com.

However, on DenOfGeek.com the Disqus comments do not appear. :(

When I whitelist the site, the Disqus comments appear.

Example page: http://www.denofgeek.com/movies/mr-holmes/34417/mr-holmes-brand-new-trailer-for-mckellens-sherlock-holmes-film

Anyone able to help? I do use AdBlock+ also but I have Whitelisted DenOfGeek.

Google Chrome 42.0.2311.90 m
Windows 8.1

Thank you!

Chris

Comment

good solution! good solution! (undo)
- view -1 more comments
- Pete (Senior Communications Manager) April 20, 2015 15:03
  
  Hey.. so.. I can't replicate this.. Do you have Click-to-play active? I get the blocking message and then press the play button for Disqus.. the page reloads and everything works as expected. Which version of Ghostery are you using?
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Can I also add my 2p to this topic? I'm using Ghostery and have enabled Disqus (as I like reading comments). I've also whitelisted disqus.com. However, on DenOfGeek.com the Disqus comments do not appear. :( When I whitelist the site, the Disqus comments appear. Example page: <a href="http://www.denofgeek.com/movies/mr-holmes/34417/mr-holmes-brand-new-trailer-for-mckellens-sherlock-holmes-film">http://www.denofgeek.com/movies/mr-holmes/34417/mr-holmes-brand-new-trailer-for-mckellens-sherlock-holmes-film</A> Anyone able to help? I do use AdBlock+ also but I have Whitelisted DenOfGeek. Google Chrome 42.0.2311.90 m Windows 8.1 Thank you! Chris

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated
Cancel