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Abi December 14, 2014 16:14

Firefox crashes on enabling Ghostery

Am using Firefox 34 the latest version as of now (2014/12/14). On enabling Ghostery plugin Firefox freezes. On disabling it by starting firefox in safe mode and then using in regular mode gives no issue. Please fix it asap. I have ADBlock plus and many other plugins. Do let me know if I need to provide the entire list of addons / crash log for you to analyse and act better.
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  • EMPLOYEE
    Pete (Senior Communications Manager) December 15, 2014 15:42
    Hi Abi,

    Thanks for using Ghostery!

    I'm not seeing this issue on Firefox 34. Can you try creating a new Firefox profile and see if the problem persists there? Which version of Ghostery are you using? Windows or Mac?
    Comment
    good solution! good solution! (undo)
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  • Abi December 16, 2014 17:21
    Win 7
    Firefox 34.0.5
    Ghostery 5.4.1
    I have these addons in Firefox

    Extensions
    ----------

    Name: Adblock Plus
    Version: 2.6.6
    Enabled: true
    ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

    Name: Blur (Formerly DoNotTrackMe)
    Version: 4.5.1334
    Enabled: true
    ID: donottrackplus@abine.com

    Name: Clearly
    Version: 10.2.1.7
    Enabled: true
    ID: readable@evernote.com

    Name: Disconnect
    Version: 3.14.0
    Enabled: true
    ID: 2.0@disconnect.me

    Name: Disconnect Search
    Version: 1.4.1
    Enabled: true
    ID: search@disconnect.me

    Name: DownThemAll!
    Version: 2.0.17
    Enabled: true
    ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

    Name: DownThemAll! AntiContainer
    Version: 1.3
    Enabled: true
    ID: anticontainer@downthemall.net

    Name: Element Hiding Helper for Adblock Plus
    Version: 1.3
    Enabled: true
    ID: elemhidehelper@adblockplus.org

    Name: feedly
    Version: 16.0.528
    Enabled: true
    ID: feedly@devhd

    Name: FireShot
    Version: 0.98.64
    Enabled: true
    ID: {0b457cAA-602d-484a-8fe7-c1d894a011ba}

    Name: Flashblock
    Version: 1.5.18
    Enabled: true
    ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a}

    Name: IDM CC
    Version: 7.3.87
    Enabled: true
    ID: mozilla_cc@internetdownloadmanager.com

    Name: Logitech SetPoint
    Version: 6.5
    Enabled: true
    ID: {F003DA68-8256-4b37-A6C4-350FA04494DF}

    Name: NoScript
    Version: 2.6.9.7
    Enabled: true
    ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

    Name: PlacesCleaner
    Version: 0.42
    Enabled: true
    ID: PlacesCleaner@sto.tw

    Name: Pocket
    Version: 3.0.5
    Enabled: true
    ID: isreaditlater@ideashower.com

    Name: Print Edit
    Version: 13.3
    Enabled: true
    ID: printedit@DW-dev

    Name: PrivacyChoice TrackerBlock
    Version: 2.2
    Enabled: true
    ID: trackerblock@privacychoice.org

    Name: Private Tab
    Version: 0.1.7.3
    Enabled: true
    ID: privateTab@infocatcher

    Name: Push to Kindle
    Version: 1.5
    Enabled: true
    ID: jid0-GokC6R49cBZciOKniufAR4QKFWc@jetpack

    Name: Redirect Cleaner
    Version: 3.0.0
    Enabled: true
    ID: redirectcleaner@example.net

    Name: Send to Kindle for Mozilla Firefox
    Version: 1.0.2.61
    Enabled: true
    ID: sendtokindle@amazon.com

    Name: SendToReader
    Version: 1.6
    Enabled: true
    ID: sendtoreader-addon@sendtoreader.com

    Name: Speed Dial
    Version: 0.9.6.16
    Enabled: true
    ID: {64161300-e22b-11db-8314-0800200c9a66}

    Name: Tab Mix Plus
    Version: 0.4.1.5.2
    Enabled: true
    ID: {dc572301-7619-498c-a57d-39143191b318}

    Name: TableTools2
    Version: 1.17
    Enabled: true
    ID: tabletools2@mingyi.org

    Name: All-in-One Sidebar
    Version: 0.7.25
    Enabled: false
    ID: {097d3191-e6fa-4728-9826-b533d755359d}

    Name: Avira Browser Safety
    Version: 1.4.3
    Enabled: false
    ID: abs@avira.com

    Name: DownloadHelper
    Version: 4.9.24
    Enabled: false
    ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

    Name: DuckDuckGo Plus
    Version: 0.4.6
    Enabled: false
    ID: jid1-ZAdIEUB7XOzOJw@jetpack

    Name: E-Web Print
    Version: 1.20.00
    Enabled: false
    ID: e-webprint@epson.com

    Name: EnigmaGPG
    Version: 1.2
    Enabled: false
    ID: jid1-cZG0ZHvbJLqzTA@jetpack

    Name: Firebug
    Version: 2.0.7
    Enabled: false
    ID: firebug@software.joehewitt.com

    Name: FireFTP
    Version: 2.0.21
    Enabled: false
    ID: {a7c6cf7f-112c-4500-a7ea-39801a327e5f}

    Name: Ghostery
    Version: 5.4.1
    Enabled: false
    ID: firefox@ghostery.com

    Name: Google Gears
    Version: 0.5.36.0
    Enabled: false
    ID: {000a9d1c-beef-4f90-9363-039d445309b8}

    Name: Greasemonkey
    Version: 2.3
    Enabled: false
    ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

    Name: Html Validator
    Version: 0.9.5.8
    Enabled: false
    ID: {3b56bcc7-54e5-44a2-9b44-66c3ef58c13e}

    Name: iMacros for Firefox
    Version: 8.8.7
    Enabled: false
    ID: {81BF1D23-5F17-408D-AC6B-BD6DF7CAF670}

    Name: Live HTTP headers
    Version: 0.17
    Enabled: false
    ID: {8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}

    Name: Location Bar Enhancer
    Version: 5.1
    Enabled: false
    ID: UIEnhancer@girishsharma

    Name: Modify Headers
    Version: 0.7.1.1
    Enabled: false
    ID: {b749fc7c-e949-447f-926c-3f4eed6accfe}

    Name: New Add-on Bar
    Version: 0.23
    Enabled: false
    ID: ausaddonbar@teo.pl

    Name: NewsFox
    Version: 1.0.9.2
    Enabled: false
    ID: {899DF1F8-2F43-4394-8315-37F6744E6319}

    Name: Outwit Images
    Version: 0.5.1.3
    Enabled: false
    ID: outwit-images-1110@outwit.com

    Name: Password Exporter
    Version: 1.2.1
    Enabled: false
    ID: {B17C1C5A-04B1-11DB-9804-B622A1EF5492}

    Name: Progre
    Version: 1.0.2
    Enabled: false
    ID: progre@nuko.org

    Name: Readability
    Version: 2.4
    Enabled: false
    ID: {6005d9b1-d115-485a-a92a-3f6453ca3fe2}

    Name: RealPlayer Browser Record Plugin
    Version: 15.0.5
    Enabled: false
    ID: {C3949AC2-4B17-43ee-B4F1-D26B9D42404D}

    Name: ReloadEvery
    Version: 28.0.2
    Enabled: false
    ID: {888d99e7-e8b5-46a3-851e-1ec45da1e644}

    Name: Snap Links Plus
    Version: 2.4.0
    Enabled: false
    ID: snaplinks@snaplinks.mozdev.org

    Name: Tamper Data
    Version: 11.0.1
    Enabled: false
    ID: {9c51bd27-6ed8-4000-a2bf-36cb95c0c947}

    Name: Total Validator
    Version: 8.6.0
    Enabled: false
    ID: validator@totalvalidator.com

    Name: Vacuum Places Improved
    Version: 1.2
    Enabled: false
    ID: VacuumPlacesImproved@lultimouomo-gmai...

    Name: WordWeb one-click lookup
    Version: 5.0.4406
    Enabled: false
    ID: wcapturex@deskperience.com
    Comment
    good solution! good solution! (undo)
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  • EMPLOYEE
    Pete (Senior Communications Manager) December 16, 2014 19:24
    Can you try disabling Avira and restart and see if you have the same issues? If so.. try disable Tab Mix Plus same routine. Let me know
    Comment
    good solution! good solution! (undo)
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  • Abi December 18, 2014 07:43
    Thanks for your response.
    Both your suggestions do not work.
    Comment
    good solution! good solution! (undo)
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