Loading Profile...
I have just installed Ghostery on Windows8.1, IE 11 and the Start Page search engine but it crashes every time, if I disable the add-on, all is fine.
Can anyone help.
Help get this topic noticed by sharing it on
Twitter,
Facebook, or email.
Twitter,
Facebook, or email.
I’m
frustrated
-
Hey Robert,
Please go to ghostery.com/download and try the install with the new version we just released last hour (4.0.1).
Please let me know.Comment -
-
Hello Pete
Just installed, IE not crashing now, thanks for that, but I can't find the icon, Ghostery is enabled in add-ons.
over to you-
right click and customize toolbar.. do you see the icon in the list?
-
-
-
-
-
Sorry Pete, but no icon or purple box
Regards
Bob-
and just to confirm.. this is with the new version 4.0.1?
-
-
-
-
-
Hi Pete........
Yes I installed the latest 4.0.1
Bob -
-
Hello again Pete............
I will just repeat, yes I did install the latest version...4.0.1.
I have tried it out on three computers now and only one shows the icon, but does not track and no purple bubble..Windows 7 & IE 11
Regards
Bob-
ok.. Thanks for this info.. I asked our dev team for some feedback and they asked for some more info..
1. What is his OS? << Have this one so please disregard
2. Does Ghostery show in his Cog->‘Manage Addons’ and is ‘Enabled’?
3. Does it show there some Load time/Navigation time?
4. Does the button sometimes appear, and sometimes not? Or never?
5. Does he see purple box if he navigates to http://www.nytimes.com?
6. What are the following three settings in his Internet Options->Advanced:
· Browsing->Enable third-party browser extensions
· Security->Enable Enhanced Protected Mode
· Security->Enable 64-bit processes for Enhanced Protected Mode
Thanks again for providing info. -
-
-
-
-
Hi Pete...............
2. Ghostery enabled in Manage add-ons
3. Load time:0s & Navigation Time 0s
4. Icon never appears
5. Yes it does
6. all enabled
Nearly I hope
Thanks
Bob ( in the UK) -
EMPLOYEE
