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Ghostery 3.1.0 (Internet Explorer 10.0.9200.16576) on Windows 7 64-bit w/SP1 does not appear to be compatible with Outlook.com. When attempting to attach a file, Internet Explorer *crashes* even when Ghostery is configured with NO blocking of any kind.
Event Viewer Log Reports:
Log Name: Application
Source: Application Error
Date: 5/24/2013 1:27:02 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: hpdm1
Description:
Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16576, time stamp: 0x515e30fe
Faulting module name: MSHTML.dll, version: 10.0.9200.16576, time stamp: 0x515e45ac
Exception code: 0xc0000005
Fault offset: 0x009bf787
Faulting process id: 0x213c
Faulting application start time: 0x01ce58a3bbbb2f17
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\system32\MSHTML.dll
Report Id: 25110839-c497-11e2-ad4e-e02a828f0c88
Event Xml:
1000
2
100
0x80000000000000
34548
Application
hpdm1
IEXPLORE.EXE
10.0.9200.16576
515e30fe
MSHTML.dll
10.0.9200.16576
515e45ac
c0000005
009bf787
213c
01ce58a3bbbb2f17
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\MSHTML.dll
25110839-c497-11e2-ad4e-e02a828f0c88
Ghostery plug-in info:
Name: Ghostery IE
Publisher: Evidon, Inc.
Type: Browser Helper Object
Architecture: 32-bit
Version: 1.0.0.1
File date: Today, May 24, 2013, 19 minutes ago
Date last accessed: Today, May 24, 2013, 1:36 PM
Class ID: {11111111-1111-1111-1111-110211091100}
Use count: 14
Block count: 0
File: Ghostery IE.dll
Folder: C:\Program Files (x86)\Ghostery IE
I’m
frustrated
Ghostery 3.1.0 crashes Internet Explorer 10 when using Outlook.com
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Hi Michael,
Thanks for using Ghostery and for reporting this issue.
Also to confirm.. you see the same crashing if you have outlook.com in your whitelist? Are you running IE in 64 or 32 bit mode?Comment-
Pete (Senior Communications Manager) May 24, 2013 18:30I just logged into my outlook using Windows7 IE 10 and I'm not experiencing any issues.EditDeleteRemove
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I’m
frustrated
I just want to confirm that you tried attaching a file to an e-mail in Outlook.com, and did not merely open/read, or create an e-mail.
I've tried a great many troubleshooting steps, including resetting IE, but can't resolve the issue. Again, merely having the Ghostery IE add-on installed "causes" this problem with file attachments... even if it isn't blocking anything and the site is whitelisted.
Maybe it is something funky that Microsoft is doing with IE 10 that causes this problem--I don't know.-
I read and email, composed and email with an attachment, opened a mail containing an attachment << downloaded the attachment and double-clicked to open.
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EMPLOYEE
