Ghostery stopped scanning the pages and shows that there are no trackers on any page. Says, Ghostery did not scan this page

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Yesterday Ghostery was working fine. I woke up this morning and went to a web page and no no trackers were blocked. When I clicked Ghostery it displayed, this page was not scanned. I visited a few other web pages to see and there was no page that ghostery would scan. I Am not sure what to do but I would like it working again.

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Pete (Senior Communications Manager) March 18, 2014 23:11

Hi Kent,

Thanks for using Ghostery!

Which version of Firefox and Ghostery are you using?

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Hi Kent, Thanks for using Ghostery! Which version of Firefox and Ghostery are you using?

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Kent March 19, 2014 00:03

I am using the newest versions and ghostery is set for automatic updates. Firefox 20.0.1

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- Eric P. Scott March 19, 2014 01:30
  
  Please select the menu item Help > Troubleshooting Information (or open about:support), scroll down to the Extensions section, and tell us the exact version number for Ghostery in your browser (which won't necessarily be the same as the one in the example below).
  
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- Kent March 19, 2014 01:33
  
  Version 5.1.2
  
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- Kent March 19, 2014 02:09
  
  Sorry I am using firefox 27.0.1
  
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I am using the newest versions and ghostery is set for automatic updates. Firefox 20.0.1

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Pete (Senior Communications Manager) March 19, 2014 12:59

Can you try creating a new Firefox profile to see if the problem persists there? Do you have any other add ons active?

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Can you try creating a new Firefox profile to see if the problem persists there? Do you have any other add ons active?

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Kent March 19, 2014 22:11

I disabled it then restarted Firefox, then enabled it and restarted Firefox. Now it is working.

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- Pete (Senior Communications Manager) March 20, 2014 00:52
  
  Glad to hear it! Please let me know if it stops again.
  
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I disabled it then restarted Firefox, then enabled it and restarted Firefox. Now it is working.

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Ghostery stopped scanning the pages and shows that there are no trackers on any page. Says, Ghostery did not scan this page

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Ghostery stopped scanning the pages and shows that there are no trackers on any page. Says, Ghostery did not scan this page Edit Subject

Ghostery stopped scanning the pages and shows that there are no trackers on any page. Says, Ghostery did not scan this page

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