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Great products but a few suggestions to help the less-savvy of us

I just downloaded the app and have yet to really use it while browsing, but I did just get done reading through all of your info and support pages and I want you to know that This is really freaking cool.
I'm not an internet novice, but I'm certainly not a pro and so I only have a basic idea of a lot of the stuff that this app is for. The fact that you have a database of 3rd party trackers with info and links to the business is great and I'm going to find that really useful.
There are a couple of things I though about while reading through everything that you might consider adding for people like me who aren't hugely knowledgeable about this stuff. The first would be a page about the pros and cons of tracking and cookies. I know tracking isn't all bad and that a lot of websites use cookies to gather info about user experiences and improve them, but it is still only a basic understanding of what is good and bad about trackers. I think a simple write up about how exactly trackers are used, both good and bad would be really informative and a great reference to have on hand. Another thing that I noticed when flicking through is that there were several things I had to look up just to make sure I had the correct definition, such as iFrame. Adding in a glossary that defines all the web savvy terms like iFrame, tracker, 3rd party, cookie, etc. would be a useful reference for people who don't know a ton about what you're doing.
Again, I love the idea behind this tool and I look forward to having some good experiences with it.
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  • Pete (Senior Communications Manager) August 13, 2012 13:43
    Greetings!

    Thanks for downloading Ghostery!

    Thanks for the feedback. We are working on updating our FAQ page and there are some good ideas here.. I will forward this on and will see about adding some of your suggestions.

    If you have further questions please feel free to comment here or at info@ghostery.com. We'll be happy to help get your settings squared away.

    Happy browsing!
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  • I just downloaded Ghostry and now I'm trying to figure it out. My biggest problem is deciding which Trackers to block/unblock when I don't understand what the consequences will be, especially when you state .... "some trackers are potentially useful ...." In other words, How does one determine which trackers are useful and should not be blocked?

    Perhaps not understanding your industry jargon is one reason for my difficulty. Some jargon examples are:
    - analytics
    - beacons
    - privacy
    - widgets
    - 3rd party

    What happened with the excellent glossary idea?
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