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Help because Ghostery blocks Explorer from starting
I need help. I have used Ghostery for several months on Chrome with no problems. I decided to add it to Explorer, and all hell has broken loose! It kept asking in a box to close Explorer so it can install Ghostery, over, and over, and over. I then found manage add-ons and disabled Ghostery. Now, Explorer takes about 15 minutes to come up (blank screen with spinning circle). I am not very technically oriented, but can anyone help me? Thanks!
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Hi Robert,
Thanks for using Ghostery!
Did you dowload it from Ghostery.com? If you click cancel on that pop up it should stop popping up. That is a bug that we are working on fixing. It happens when we push a new library update.
We are working on a new version of ghostery for IE that we will be out soon.Comment -
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Hi Pete; Thanks, and yes, I downloaded it from the Ghostery website. Every time I click to cancel popup, it just pops up endlessly over and overr! I saw another entry on how to remove Ghostery from IE through the control panel, which I did. My IE is now unusable as it takes about 15 minutes to load up (circle spins for all that time--sorry, not too much computer savvy here) and sometimes I can close it by clicking on the x and sometimes I cannot. After 15 minutes, the website I set as home page comes up (Google in my case) but if I try to go to another website, it is another 15 minutes of circle spinning to get there! Can you help me get my old IE back--please?!! Should I try to remove IE and reinstall? I am worried--my third day on trying to fix, but don't know what to do! Thank you--I appreciate your help! -
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I’m
totally upset
Sad to say, Ghostery has made a nightmare of my computer. I went to Microsoft automatic fix, nothing worked. MS help then recommended resetting IE, but it would not do it (said repeatedly that I must close all programs when I had everything closed). Final MS recommendation was to uninstall and reinstall IE. I uninstalled it and when I tried to reinstall it, it stopped and said it could not do it! Nevertheless, icon of IE was there after restart but same problem, endless spinning circle! I then tried to download updates as it said there were 4 important ones. Only installed 3, but said Windows update 80092004 error and it would show me top 30 (!) solutions for it! My IE still cannot work and is a total mess! I am very upset that a pc magazine recommend Ghostery for everyone, but I am NOT a computer expert and did not know it would destroy my laptop! Can anyone help? Thank you--very upset--3 days trying to fix!
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Hi Robert,
I'm not sure why installing Ghostery would be causing so many issues with your machine. But here are the uninstall instructions:
1. Go to “Control Panel”
2. Select “Programs”
3. Select “Uninstall a Program”
4. Select Ghostery
Also... go into your program files folder and make sure the Ghostery folder has been removed as well.
Computer > C: > Program Files > Ghostery
Restart your machine after the uninstall
Let me know if that helps. -
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