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Numerous issues on Kickstarter.com with Ghostery enabled from Firefox version 19.0.2 - started in the last couple of months or so. Among the list of problems: Messages in the user's inbox cannot be replied to. None of the drop-down menus on the site work at all. List of projects does not auto-update when scrolling to the bottom as it should, etc.
Is there any solution to this that does not involve disabling or pausing Ghostery's tracking?
Multiple issues on Kickstarter.com
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Hi Felix,
Thanks for using Ghostery!
Which version of Ghostery are you using?
I just signed up and I am able to perform those functions. If you are using Ghostery 2.9.3 you can use the site-selective whitelisting feature. you can choose one tracker and reload the page and see if that gives you access to those features..
If you can send a screenshot that would be helpful so I can try and replicate the issue.Comment -
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I am also on 2.9.3. It looks like the offender is the "MixPanel" analytic. Allowing that item restores all normal functions to the site.
I'm not sure how to capture a screenshot for you. The problem is viewable by going to this page (http://tinyurl.com/c92557f) and scrolling to the bottom. The list of projects should expand, but all that happens is the "Please Wait" loading indicator stays there indefinietly.
I can leave MixPanel enabled to use the site, but I was hoping the team could add a surrogate script as described in this thread? (http://tinyurl.com/ccqxzc7)- view 1 more comment
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Is there any new info from the Ghostery team about this issue?
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Hi Felix, thanks for posting. Ghostery provides a surrogate for MixPanel, but in the case of Kickstarter, they are using a first party hosting for the api call which breaks the surrogation for them. There is nothing I can think of at the moment that would fix this issue.
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Ok. Thank you for responding. Maybe someday there could be a solution.
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EMPLOYEE
