I’m frustrated and angry

Pop-up notification bubbles and the hard-headed dev who won't stop them

I just posted the following in the "feedback" area of Ghostery's Chrome store page; hopefully posting it here, too, will finally get Ghostery's hard-headed dev's attention...

Pop-up notification bubbles and the hard-headed dev who won't stop them

I keep writing to the dev and telling him to stop popping-up notification bubbles in the upper-right corner of my browser. He keep writing back and telling me how to go into settings and turn them off, which, of course, I do. I'm not stupid; I've been an IT pro for pushing 40 years and I'm pretty sure I know how to configure an app.

The problem is, and has always been, that the app, even after I've turned-off all pop-up notification bubbles, nevertheless still pops-up such bubbles at least to notify me of that the database has been updated; or that there's been some other kind of update.

I don't want to see those kinds of bubbles, either; and there seems no way to turn them off in the app's settings. And the dev seems to think it's okay to interrupt people's work in their browsers with such notifications.

Certain app developers just insist on their apps being the center of everything. They don't seem to get that their app is just one app of many on most people's computers, and all computer users just want their apps to work, and be quiet about it.

Devs of Chrome plugins/extensions who pop-open a whole new tab to announce that their app has just updated are the worst offenders, of course. Abine's DO-NOT-TRACK-ME did that yesterday, and nearly froze my browser right in the middle of my typing something that was on a deadline. I was so angry I almost screamed out loud.

What Ghostery does, with the pop-up bubble notifications of updates are almost as bad; and no amount of complaining about it, and describing it seems to get through the thick skull of its developer, who insists that as long as I've turned-off all notifications in the app's settings, then I shouldn't be seeing any bubbles.

One time one of said bubbles popped-up to tell me that Ghostery's database had updated literally while I was reading his email insisting that I must not have configured the app properly.

Ghostery's dev, then, is, in my opinion, an awful kind of intransigent bully who's incapable of taking the necessary giant step back from himself and his work to honestly ask himself if someone else could possibly be right.

Shame on him. Persons considering using Ghostery should make sure their eyes are wide open about the kind of person is its dev.

__________________________________
Gregg L. DesElms
Napa, California USA
gregg at greggdeselms dot com

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  • I've also now posted the above as a review on Ghostery's Chrome Store page; however, I additionally prefaced it with these words:

    Ghostery is a good product that does what it claims it will do; and does it with aplomb. And so I give it five stars for that, at least, since that's the most important thing.

    However, there's also something about it that makes me furious; and I think anyone who's thinking of using Ghostery should know about it. So here it is...

    [and then I copied-and-pasted-in the above-posted words]

    __________________________________
    Gregg L. DesElms
    Napa, California USA
    gregg at greggdeselms dot com

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  • And now I've also added it to Ghostery's FACEBOOK page.

    SEE | http://on.fb.me/1baj5aq

    __________________________________
    Gregg L. DesElms
    Napa, California USA
    gregg at greggdeselms dot com

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  • Hi Gregg,

    Sorry for the frustration!

    To turn off Ghostery's purple alert bubbles, visit Ghostery's options page, click on the Advanced tab, make sure "Show alert bubble" is unchecked, and click on the Save button on page bottom.



    To turn off Ghostery's gray library update notifications, visit Ghostery's options page, click on the Advanced tab, make sure "Notify me of new elements" is unchecked, and click on the Save button on page bottom.



    Does this help?
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